Associate - Engagement and Communications Associate

Location Designation:Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

The Artificial Intelligence and Data (AI&D) Operations team is seeking a highly organized, proactive, and creative Engagement and Communications Associate to support internal storytelling, maintain content hubs, and energize employee engagement around Data and AI initiatives.

This role offers a unique opportunity to help shape how we communicate innovation in Data and AI across the company in various forms such as through written stories, visual content, and digital experiences. You'll work directly with the Head of Education and Engagement to support events, update internal platforms, and create compelling, accessible content that brings our AI&D work to life.

This role is ideal for someone early in their career who is passionate about communication, energized by emerging technologies within AI and data-driven innovation, and is excited to grow into a program management role over time.

What You'll Do:
You'll support internal communications, event logistics, and content creation to help tell the story of how Data, and AI are transforming our work. From managing intranet updates to creating engaging visuals and coordinating team events, you'll play a key role in driving connection and engagement within the team and across the enterprise.

Internal Communication & Content Creation
* Work with across the team and the company to draft and publish clear, engaging internal communications (newsletters, emails, invitations, intranet articles, external articles).
* Translate complex technical updates into accessible and inspiring stories.
* Create visuals and graphics using tools like Canva, Adobe Express, other tools
* Collaborate with teams to develop short-form videos and multimedia content.
* Work with our in-house change management, communications and multimedia teams.

Event & Program Support
* Help plan and execute engagement events (e.g., demos, workshops, showcases, speaker sessions, study groups, etc.).
* Manage logistics including invites, scheduling, setup, and follow-ups.
* Capture key moments from events for use in recaps and future storytelling.

Website & Platform Management
* Maintain and update content across internal channels.
* Ensure content is current, consistent, and aligned with messaging goals.
* Support content version control and documentation.

Team Collaboration & Operations
* Support project coordination and team organization across multiple concurrent initiatives.
* Collaborate with team members to gather updates, share wins, and identify storytelling opportunities.
* Serve as a key contact for content-related questions or updates.

What You'll Bring:
* 1-3 years of experience in communications, program coordination, digital media, marketing, or a related field.
* Communication: Strong writing skills, with the ability to communicate clearly and concisely to different audiences.
* Organizational: Highly organized with strong attention to detail and follow-through.
* Collaboration: Collaborative, reliable, and comfortable working in a fast-paced team environment.
* Creativity: Ability to inject creative design choices. Proficiency with visual communication tools. Ability to quickly pick up new tools.
* Adaptability: Can thrive in an evolving and fast-paced setting.
* Education: Bachelor's degree

Preferred Skills:
* Design, content creation, or digital storytelling experience.
* High interest or background in AI, data, or technology fields.
* Experience working within a large, complex enterprise.
* Experience using metrics to drive iteration and improvement.

Pay Transparency

Salary Range:$65,000-$110,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 92259