Manager - EVS

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Manage day-to-day operations of the Environmental Services (EVS) department, ensuring a clean and save environment for guests and team members

Responsibilities:

• Responsible for supervising staff and the overall daily management of the EVS department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for developing and maintaining the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Ensures the day-to-day cleaning of the property, interior and external, is performed to established standards; ensuring deep cleaning activities are performed with minimal impact to operations.
• Responsible for ensuring OSHA standards are followed, to include proper use of all equipment and chemicals
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Develop and maintain an effective preventative maintenance program on all equipment.
• Maintains a safety program to ensure all Team Members have a safe work environment.
• Manages/Controls/Orders all supplies and inventory in the department. Frequently update yourself on new products and materials for continuous operational improvement.
• Conducts the approved departmental training program to ensure all Team Members are properly trained to their assigned task.
• Adheres to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Develops implements, maintains, and monitors an effective team member relations program through effective communication.
• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.
• Hires, trains, coaches, assess and review the job performance of subordinates including both non- exempt and exempt team members.
• Maintains a high level of professional appearance, demeanor, ethics, and image standards of self and subordinates.
• Completes necessary reports in a timely manner to meet deadlines.
• All other duties as assigned

Qualifications:

• Must be at least 21 years of age.
• Minimum four years supervisory experience in EVS or related field.
• Excellent verbal and written communication skills, with the ability to read and comprehend simple instructions, short correspondence, and memos.
• Proficiency in Microsoft Office Products (Word, Excel, Teams, Outlook)
• Knowledge and experience of cleaning products and/or equipment necessary to successfully perform job.
• Ability to multi-task and manage multiple projects at one time
• Bilingual a plus

What's in it for you:

* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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