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Mobility Operations Engineer

TEKsystems
$55.00 - $65.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Dallas
Sep 03, 2025
Job Title: Mobility Operations Engineer Client: TEKsystems (Aerospace & Defense Industry) Location: Farmington, CT; Dallas, TX; or Tucson, AZ (Hybrid) Employment Type: Contract Travel: No travel required between sites Work Environment: Hybrid - occasional on-site presence at designated office locations Position Summary: TEKsystems is seeking a highly skilled and driven Mobility Operations Engineer to support a mission-critical enterprise mobility transformation for a major aerospace and defense client. This is a high-impact role for a mobility expert who thrives in complex, fast-paced environments and is passionate about delivering secure, scalable, and innovative mobile solutions. As part of a specialized engineering team, you will be responsible for designing, implementing, and maintaining mobile infrastructure and operational processes that support thousands of users across multiple business units and geographies. You will be a key contributor to a strategic initiative aimed at modernizing and consolidating mobile operations across the enterprise. Key Responsibilities: * Provide fourth-level engineering support for mobile operations across domestic and international user bases * Lead the design, testing, and deployment of enterprise mobility solutions as part of a large-scale transformation initiative * Translate vendor technologies, product roadmaps, and service offerings into actionable, enterprise-ready solutions * Collaborate with business unit mobility leads to consolidate support systems and manage escalations * Track and resolve complex ticket escalations using various Mobile Device Management (MDM) platforms * Author and maintain Knowledge Base Articles, SOPs, and system architecture documentation * Manage vendor relationships and ensure alignment with enterprise mobility goals * Drive innovation in mobile engineering and service delivery, identifying opportunities for automation, optimization, and enhanced user experience * Consolidate and standardize mobile operations processes, including: * Device deployment and lifecycle management * Lead and execute system upgrades for both on-premise and cloud-based mobility infrastructure * Provide architectural oversight and contingency planning for multiple MDM environments * Participate in a 24/7 on-call rotation to ensure operational continuity * Independently manage complex projects and respond to ad-hoc technical requests Required Qualifications: * 5+ years of experience providing end-user support for mobility issues * 5+ years of experience engineering mobility solutions in enterprise environments * 5+ years of experience developing and optimizing mobility operational processes * Mandatory expertise in Microsoft Intune and MobileIron - candidates without this experience will not be considered * Deep understanding of MDM, MAM, endpoint security, and mobile infrastructure architecture * Experience supporting mobility in regulated industries (preferably aerospace or defense) * Strong documentation, troubleshooting, and communication skills * Ability to work independently and collaboratively in a hybrid, fast-paced environment Preferred Qualifications: * Experience with mobile environments and enterprise mobility architecture * Familiarity with Active Directory Federated Services (ADFS) and Microsoft Azure Active Directory * Strong analytical and problem-solving skills * Proven ability to lead through influence and communicate technical concepts effectively * Experience with document control and update processes * Ability to manage multiple priorities under pressure * Self-starter with a proactive and solution-oriented mindset Employee Value Proposition (EVP): This role places you at the center of a strategic enterprise mobility transformation within a highly secure and regulated environment. You'll gain hands-on experience with cutting-edge technologies, contribute to enterprise-wide initiatives, and build a portfolio that positions you as a leader in mobility engineering. The skills and exposure gained here are highly marketable and in demand across the industry. Business Drivers / Customer Impact: The client is expanding its ownership of the mobility environment and requires expert-level support to scale operations, enhance security, and build sustainable processes that support long-term growth and innovation. Reason for Opening: This is a newly created role designed to support a strategic enterprise mobility initiative and meet growing operational demands. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Dallas,TX. Application Deadline This position is anticipated to close on Sep 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.