Digital Workplace Engineer (Hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities:

• Support the development, configuration, coding, testing, and administration of Microsoft 365 systems, providing end-user support.
• Contribute to the analysis, design, development, testing, and implementation of enterprise-scale Microsoft applications.
• Optimize Microsoft 365 applications (e.g., Teams, Outlook, SharePoint) for performance and security.
• Participate in team activities and take on additional tasks to help achieve team goals.
• Create and maintain system documentation as required.

Specialized Knowledge & Skills Requirements:

• Demonstrated experience providing customer-driven solutions, support or service
• Basic knowledge and understanding of integration and migration strategies and technologies.
• Basic knowledge and understanding of application architecture, design alternatives, and development standards.
• Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience interpreting, modifying and writing application system design and program specifications.
• Demonstrated experience using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience using relational databases and standard query language (SQL).
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid knowledge and understanding of activities, tasks, tools and techniques for testing applications to ensure adherence to functional and quality requirements.

Preferred Skills:

• Basic knowledge of managing and maintaining Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive).
• Familiarity with applying patches and updates to Microsoft 365 to ensure security and system integrity.
• Provide end-user support through troubleshooting and technical assistance.
• Experience delivering customer-driven solutions and technical support.
• Understanding of integration and migration strategies and technologies.
• Knowledge of application architecture, design alternatives, and development standards.
• Experience developing complex software/systems using one or more programming languages.
• Experience supporting integration and communication between applications, databases, and technology platforms.
• Proficiency with relational databases and SQL.
• Solid understanding of the systems development life cycle (SDLC).
• Knowledge of testing activities, tools, and techniques to ensure application quality and functionality.

• SharePoint
• AWS or Azure.
• Powershell
• Visual Basic
• Microsoft 365 Suite
• Unified Communications Platforms
• Conference Room Technology
• Video Conferencing Solutions
• Network & Connectivity
• Collaboration Tools Integration

Licenses:

• Not Applicable.

Travel Requirements

• Up to 5%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not Applicable.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month out fo our Madison, WI office.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.