Lead Process Operator

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

As a Process Lead you are responsible for overseeing the operational processes of an organization to support business goals. A Process Lead evaluates the efficiency of workflow procedures, identifying inconsistencies, and revising processing techniques as needed to improve deliverables, maximize productivity to achieve business goals. They are responsible for training new employees, sharing best practices, and ensuring team members are qualified to perform the work. A Process Lead motivates and provides guidance to team members and cultivates and reinforces appropriate group values, norms, and behaviors, guided by Roche operating principles. A Process Lead must have excellent communication and organizational skills and identify opportunities that would drive the business forward. This is an essential position supporting the organizational goals requiring attendance on weekends, holidays and during emergency or exceptional conditions.

The Opportunity

Quality and Safety

• Maintains Right to Operate and ensures that all processes are performed in a safe and healthy manner; Addresses and escalates any potentially unsafe hazards; Timely reports safety hazards, incidents and near misses.

• Maintains the quality system and achieves our quality objectives. Ensures audit readiness (OSHA, FAA, FDA, etc.); Represents team during internal audits/inspections.

• Ensures accuracy and completeness of all procedures and instructions related to the proper receipt, quarantine, storage, and disbursement of materials as it relates to FDA, OSHA, FAA, QSR, ISO, Good Manufacturing Practices, manufacturing exception events (MEEs) and other Roche policies and procedures.

• Coordinates, facilitates and provides the time for team members to complete and execute training (e.g. NCRs, OJT, Operating Procedures, Manufacturing Work Instructions); Responsible for maintaining greater than 95% in training compliance.

• Ensures inventory accuracy and adherence to inventory control processes (TECO, Cycle counts, etc).

• Assists with NCR investigations, reworks and corrective actions.

• Monitors, reviews and initiates document changes, including writing new or updating existing work instructions and OPs impacting areas of responsibility; Collaborates with other functions as necessary.

Production

• Monitor, balances, delegates and provides detailed direction to employees and contractors in order to achieve production goals and adherence to the production schedule.

• Provides 20% to 40% line support to include but not limited to: Receive, material handle, build product/materials, formulate bulk solutions, facilitate material availability, SAP transactions/confirmations and packet review, audit processes, allocate resources and protocol/validations.

• Interfaces with highly complex systems and controls in a regulated manufacturing environment.

• Ensures daily end of shift reports/pass downs are completed to ensure proper communication and synergies between shifts and teams.

• Effectively leads more than one production line.

• Coordinates the maintenance/calibration of equipment in their responsible areas.

Continuous Improvement

• Ensures adherence to 6S, cycle times and standard work; Identifies and implements process improvements and continuous improvement initiatives.

• Facilitates and/or participates in Tier Meetings and staff meetings. Troubleshoots problems, engages appropriate support functions and assists in implementing preventative measures.

• Collects data, populates and trends daily metrics (e.g. Safety, Quality, Cost, Delivery) to identify gaps and support operational excellence initiatives and improvements.

• Teamwork and Collaboration Proactively collaborates with peers in other shifts/functions to ensure daily targets are achieved.

• Provides feedback to the Leader on employee performance (contribution, attendance, quality, etc.) for performance management purposes.

• Ensures successful onboarding of new employees and contractors.

• Participates in the interview process.

• Other duties as assigned by management

Who You Are

• Associates degree required

• 3 years of relevant work experience, preferably in GMP environment Demonstrated experience with Lean / Continuous Improvement.

• Proficient with Google products (gMail, gSheets, gDoc, etc).

• High degree of initiative with the ability to work independently with minimal supervision.

• Previous experience with ERP systems.

• Previous experience with SAP.

• Ability to read, write and comprehend English.

• Ability to work with cross-functional teams.

• Ability to be punctual, work quickly and accurately in a high-volume environment with constant change.

• Ability to inspire and influence others.

• Ability to give and receive feedback in a coaching manner.

• Strong organizational skills, planning skills and attention to detail.

• Strong communication skills - written, verbal.

• Strong critical thinking, problem solving and analytical skills.

• Excellent time management skills to manage multiple tasks and competing timelines.

• Ability to have prompt, regular and reliable worksite attendance.

• Physical conditions and PPE requirements: The physical demands described are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand, walk, sit, kneel, bend, crouch for a combined 4 or more hours per day Push, pull, and lift a minimum of 50 pounds.

• Repetitive, consistent movements of the wrists, hands, and/or fingers.

• Have good near visual acuity to perform activities throughout the processes in the assigned area.

• Work in, on, around, over and under fixed equipment and machinery; to work with pallet jacks (electrical or other) and ladders; to manipulate heavy equipment, tools and supplies; to concurrently manipulate multiple controls and machinery; and to wear and work in personnel protective equipment.

• Depending on work area, may be required to wear personal protective equipment, for example: lab coat, shoe covers, ear protection, safety glasses, face shield.

• This is an essential position supporting the organizational goals requiring attendance on weekends, holidays and during emergency or exceptional conditions

*Relocation assistance is not available for this position.*

The expected pay range for this position based on the primary location of Tucson is $25.19/hr - $46.82/hr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.