Academic Program Administrator

USC's Keck School of Medicine, Department of Medicine, Division of Medical Oncology is seeking an Academic Program Administrator to join its team. This position will assist in the day-to-day coordination of the trainees in various graduate medical education programs under the direction of the Hematology/Medical Oncology Program Director and Associate Program Director and supervision of the Division of Medical Oncology Program Administrator.

This person will also be involved with the administrative operations of medical oncology at Los Angeles General Medical Center for the Oncology Ambulatory Clinic. Superior communication, excellent interpersonal skills, emotional intelligence, relationship-building abilities, and organizational skills with a "detail-oriented/big-picture mindset" are required.

• Under the leadership of the Program Administrator for the Division of Medical Oncology, partner in planning and overseeing the operational and administrative activities at Los Angeles General Medical Center through management of QGenda/AMiON and other related schedules for medical oncology faculty and fellows to ensure ACGME faculty-to-trainee ratio for LAGMC Oncology Clinics and reporting of the division's MSAA hours.
• Supports the management of program operations and administrative functions related to rotations for the KSOM medical students, the USC Internal Medicine residents, and PhD students in the Division of Medical Oncology, as well as the Hematology/Medical Oncology fellows.
• With oversight and direction from the Program Director (PD) and Associate Program Director (APD), the Academic Program Administrator is responsible for the operational management of the hematology/medical oncology's accredited fellowship program.
• Provides support/meets regularly with the PD and APD concerning administrative issues and the status of projects for the fellowship program.
• Identifies and evaluates methods for improving workflow and administrative effectiveness to make recommendations for improvement related to the various graduate medical education trainees.
• Establishes relationships and acts as a liaison to other hospitals, internal departments, and divisions/departments regarding fellow recruitment, orientation, and external rotations.
• Provides administrative supervision and support to trainees.
• Informs trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office. Also, assists, as needed, in program-level policy development.
• Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance of all training programs.
• Maintain the ERAS and facilities fellowship recruitment. Assists with quota review, rank list entry and certification in NRMP. Performs all Match responsibilities, corresponds with newly matched residents, and facilitates onboarding and orientation of new trainees. Update and maintain fellowship website.
• Manage compliance and web-based reporting for MyEvaluations, ERAS, NRMP, Freida, ASCO and WebADS. Verifies and documents trainees' status and activities as needed into reporting platform, including monitoring fellows' duty hours, milestone progression, ITE scores, case logs, etc.
• Tracks, reports, ensures compliance with licensing, moonlighting, credentialing, etc. Facilitates, manages and documents the evaluation processes of the trainees, program, faculty, and rotations - including support of the clinical competency committee and Annual Program Evaluation. Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews. Verifies trainees' status, verifications, and present and past activities as needed.
• The position requires a comprehensive and detailed understanding (or willingness to learn/understand) of national accreditation (Accreditation Council for Graduate Medical Education-ACGME) policies and Keck/Norris/LAGMC hospital policies, as well as a high degree of initiative and independent, sound judgement.

This position will be Exempt and Hybrid-Flex.

The salary range for this position is $71,270 - $83,000.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Other Information:

Preferred Education: Master's Degree

Preferred Experience: 5 years

Preferred Field of Expertise: Program Management/Student Affairs/Higher Education

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education
Minimum Experience: 2 years. Combined experience/education as substitute for minimum experience
Minimum Field of Expertise: Experience in higher education and/or customer service. Excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders. Demonstrated attention to detail. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.