Manager - Community Engagement CLTFC

Position: Manager - Community Engagement CLTFC

Department: Community Engagement

Reporting Relationship: Reports to Director-Community Engagement

Status: Full-Time (Exempt)

About Charlotte FC

Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club's mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit CharlotteFootballClub.com.

Position Summary

Charlotte FC is committed to positively impacting our communities across the Carolinas through initiatives that Grow the Game (expanding access to soccer), Serve Those Who Serve (supporting teachers, healthcare workers, military and first responders) and strive for Mint Condition (promoting holistic well-being).

We are seeking an inclusive and collaborative Community Engagement Manager to partner across departments in developing and executing community initiatives. This role will help design impactful programs, build and maintain authentic relationships with key stakeholders, and ensure alignment with the Club's mission and values.

Primary Responsibilities

• Develop and execute community initiatives that align with Charlotte FC's pillars: Grow the Game, Serve Those Who Serve, and Mint Condition.
• Collaborate across departments to ensure programs are fully integrated into organizational priorities.
• Cultivate and maintain relationships with community partners, nonprofits, and schools to expand program reach and impact.
• Plan, implement and manage matchday community activations.
• Support partnership activations by delivering on community-focused commitments and initiatives.
• Oversee request intake, tracking, and fulfillment for nonprofit sponsorships, auctions and raffles.
• Monitor assigned program budgets and measured program impact, using data and feedback to inform decisions and continuous improvement.
• Represent Charlotte FC in the community at events during business hours, nights and weekends as needed.
• Support Camps & Clinics programming as needed.
• Perform other duties as assigned.

Qualifications

• Minimum 5 years' experience in community relations or nonprofit; preferably in a sports environment.
• Bachelor's degree in marketing, business, sports management, or related field of study.
• Knowledge of soccer and the surrounding community is preferred.
• Must have a valid US Driver's license.
• Must pass pre-employment screens.

Skills for Success

• Planning & Execution: Ability to coordinate initiatives from concept through completion, managing timelines, budgets, and stakeholders.
• Collaboration & Problem-Solving: Strong team player who can identify challenges and develop practical solutions.
• Communication: Clear, professional written and verbal communication with internal teams and external partners.
• Time Management: Skilled at prioritizing tasks, meeting deadlines, and working independently when needed.
• Creativity & Initiative: Proactive mindset, eager to contribute ideas that enhance programs and processes.
• Must maintain complete confidentiality of privileged, and/or sensitive information.
• Must, at all times, display the character and values of the Tepper Sports & Entertainment brand.

Work Environment and Physical Requirements

This position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Local travel to events may be required. This position typically works approximately 40 hours per week.

• Must be able to work in all Charlotte FC home matches.
• Must be able to lift and carry up to 30 lbs.
• Ability to remain sitting for up to 8 hours at a desk and computer.
• Ability to remain standing/walking for up to 8 hours.
• Ability to climb stairs.
• Ability to work both indoors and outdoors, and endure weather conditions, including rain, wind, high and low temperatures, etc.
• Must be able to work in non-traditional settings, and work non-traditional hours including nights, weekends and holidays.

Charlotte FC is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.