Microbiology Lab Operations Director, Technical -East Region

Pay Range: $180,000 - $210,000 salary + 20% target AIP

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Job Description

The Microbiology Technical Director serves as a technical resource to physicians, clients, and internal personnel. In addition, the Technical Director will oversee quality, instrumentation, and automation in the laboratories. He/she is responsible for the validity, accuracy, and analyses of all tests performed within the Laboratory. Also, this individual will provide guidance to personnel on all laboratory audits. Furthermore, the Technical Director will partner closely with the Medical Director and Laboratory Director to provide sound technical, medical and operational direction to the Business Unit.

• Assists with directing, planning, and managing the scientific/medical quality of the technical department.

• Support the network laboratories by undertaking reagent and instrument evaluations.

• Assist in performing experimental testing procedures; suggest changes in methods to increase validity and accuracy.

• Determine and develop departmental standards for all test procedures; prescribe appropriate test methods and ensure strict adherence to quality control programs.

• Develop and maintain contacts with educational institutions, professional organizations, government agencies, etc. to keep abreast of changes and developments in the area of clinical test procedures for the diagnosis of illnesses and diseases.

• Ensures that proficiency testing program is conducted in a timely manner, reviewed by appropriate staff, and approve of corrective action when a proficiency testing result is found to be unsatisfactory.

• Ensures implementation and day to day application of best QA practices in their respective laboratories.

• Communicates matters about quality of test results and interpretation in relation to specificpatient conditions.

• Assists with the polices on quality and accuracy of reporting of test results. Maintains appropriate communications both intra and inter-departmentally.

• Ensures departments are in compliance with all applicable local, state and federal licensing regulations.

• Assists with the on-going research and development of new assays, troubleshooting and/or improvements of current assays.

• Participates, as needed, in the formulation and coordination for sales and marketing objectives and programs. Assists in the identification of new clients and services. Functions as a liaison between laboratory clients and the sales and marketing organization. Provides assistance to Sales and Marketing in terms of writing technical brochures and, as required, give lectures to clients and sales representatives.

• Participates in continuous improvement utilizing Lean Management Systems.

• Require 10+ years of work experience inclusive of postdoctoral fellowship.

• 2 years of relevant post-doctoral fellowship in the from an accredited program offering the opportunity for certification from the American Society of Microbiology in the area of Public Health and Clinical Microbiology.

• Solid experience in an independent clinical and/or hospital lab environment.

• Require a doctoral degree (e.g., Ph.D., Sc.D.) in a relevant biological, chemical, or science major from an accredited institution. MD degree a plus.

• Require expertise in all areas of Microbiology, including: Bacteriology, Mycobacteriology, Mycology, Virology, Infectious Disease Molecular Biology, and Immunology and Serology.

• Prefer working knowledge of one of the following areas: Clinical Chemistry, Hematology, Urinalysis, Toxicology

• Knowledge of Blood Bank and/or Histology/Pathology a plus

• Working knowledge of business operations, costs and efficiencies

• Strong working knowledge of statistics

• Strategic understanding of staffing needs

• Strong working knowledge of federal, state and CAP & CLIA regulations

• NYS Certificate of Qualifications (CQ) or ability to obtain it within 6 months after joining

Competencies

• Excellent customer service skills required

• Able to speak credibly, concisely, and accurately to both physicians and clients

• Excellent follow-up skills

• Strong presentation skills

• Strong leadership skills

• Able to extract and apply theoretical and academic knowledge in an operational and transactional setting