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Case Aide

Professional Services Group & Community Impact Programs
medical insurance, life insurance, paid time off, 401(k), profit sharing, mileage reimbursement
United States, Wisconsin, Waukesha
Oct 15, 2025

Are you passionate about making a difference in people's lives? Do you want to join a dynamic team dedicated to empowering individuals and families to achieve their full potential? Join our team at Professional Services Group! We are a community-based social services organization that is committed to providing innovative programming to meet the diverse needs of our communities.

JOB SUMMARY:

We are currently seeking a motivated individual to join our team as the Case Aide with the Waukesha Safety and Family Engagement (SAFE) Program. SAFE is a collaborated team of Safety Services Workers, Supervised Family Interactions Workers, and Case Aides working together to maintain safety in homes where children are at-risk for removal or are in the reunification process. The SAFE program emphasizes helping families develop formal and informal systems of support and resources. As the Case Aide, you will work closely with Waukesha County Social Workers to provide supervised visitation and transportation services, parent mentoring, youth mentor support, and conducting home visits.

KEY RESPONSIBILITIES OF THE CASE AIDE:



  • Formulate, implement, evaluate, and review desired behavior changes with family.
  • Assist families in goal setting, planning, and home management tasks.
  • Conduct safe visitations with family members.
  • Evaluate youth and families for treatment needs and refer to appropriate resources.
  • Implement, evaluate, and review safety assessments and case plans.
  • Conduct face-to-face contact with families to ensure safety and cooperation with the safety plan and/or case plan.
  • Act as a resource to evaluate and determine necessary responses in de-escalating crisis situations with youth and families.
  • Intervene, when necessary, to prevent inappropriate behavior or to promote productive interactions between family members.
  • Provide designated parent curriculum in individual and group settings.
  • Safely transport clients as needed.


LOCATION: Waukesha, WI. Local travel is required to meet with clients throughout the Waukesha County community. After 60-day training period is complete, position offers flexibility for hybrid/remote scheduling up to two days per week.

SCHEDULE: Full-time 40 hours per week Monday-Friday, with a 4-week weekend rotation

WHY WORK WITH PSG/CIP?



  • Be part of a passionate team dedicated to making a difference in the community!
  • Work culture that values not only the health and well-being of the clients we serve, but also our staff
  • Use of company vehicles or mileage reimbursement if a personal vehicle is used
  • Opportunities for advancement and professional development
  • Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
  • One of our medical insurance plans with employee-only coverage is now offered with no monthly premium!


SALARY: $21.00 per hour

REQUIREMENTS:


  • Must have reliable transportation on a daily basis, a valid driver's license and automobile insurance.
  • Must have a Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related.
  • Previous experience working with at-risk youth and families is preferred.

Equal Employment Opportunity/M/F/disability/protected veteran status.
Tags: case aide, SAFE case aide, safety and family engagement, family safety, child safety, child and family services, family support, social work, human services, social services, social worker, psychology, criminal justice, sociology, at-risk families, at-risk youth, family safety planning, crisis intervention
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