Revenue Cycle Project Lead

What We Provide

• Referral bonus opportunities

• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays

• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability

• Employer-matched retirement saving funds

• Personal and financial wellness programs

• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care

• Generous tuition reimbursement for qualifying degrees

• Opportunities for professional growth and career advancement

• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Reviews weekly accounts receivables report, identifies/determines accounts requiring collection, anticipates/obtains required supporting documentation and contacts/re-bills/follows-up with third party payers to obtain reimbursement in a timely matter. Records/inputs all collection activity for each patient account into system to ensure up-to-date and accurate record keeping of actions taken to secure payment.

• Provides ongoing training of RCD functions to staff including Netsmart Staff, RCD and Intake. RCD functions include insurance verification, authorization, billing, collections and cash posting.

• Provides oversite of the quality of the work within RCD functions performed by Netsmart or RCD staff.

• Serves as a point-of-contact for escalations of RCD functions from RCD staff, Netsmart staff, VNS Health Operations and Intake.

• Provides assistance and backup to RCD Managers for managing the work of RCD unit(s).

• Takes lead role in identifying, developing, and implementing new technological solutions to improve RCD productivity and quality.

• Performs reconciliations and runs reports to ensure RCD functions are completed accurately and thoroughly - reports findings within RCD and to other VNS Health Departments including Finance, Intake and Operations.

• Utilizes data from reports and reconciliations and works to enhance efficiency and effectiveness in RCD operations.

• Leads the comprehensive onboarding and training process for new staff members within the RCD team.

• Facilitates and guides recurring team meetings, ensuring effective communication, collaboration, and alignment among team members.

• Monitors department expenditures to ensure adherence to budget and keeps management advised of problems. Prepares/submits check requests, purchase orders and stock requisitions as needed.

• Attends meetings as assigned, takes, formalizes and distributes notes/minutes, and follows up to ensure new assignments/projects are completed.

• Participates in special projects and performs other duties as assigned.

Education:

• Associate's Degree or equivalent in Business, Accounting or equivalent work experience required

Work Experience:

• Minimum of two years experience in a health care customer service environment required

• Experience in insurance or financial setting performing verification, authorization, collection and or billing/cash posting functions required

• Proficiency with personal computer software including Microsoft Word and Excel required

• Analytical skills, including compilation/analysis of data, report creation and recommendations based on findings preferred

• Excellent organizational, research, analytical, customer service, and oral/written communication skills required