Customer Order Administrator

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Cedar Rapids
Oct 16, 2025
Job Title: Customer Order Administrator Location: Cedar Rapids, IA (Hybrid - must be currently local) Employment Type: Ongoing Contract Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST (some flexibility available) Citizenship Requirement: U.S. Citizens only Education Requirement: High school diploma or equivalent required Overview: A leading aerospace and logistics organization is seeking a detail-oriented Customer Order Administrator to support its Sales Team. This role serves as the principal customer contact for all sales orders and provides essential administrative support across multiple departments. The ideal candidate is highly organized, customer-focused, and capable of thriving in a fast-paced environment. Please Note: This is a hybrid role, but the first 3 months are required on-site for training - this is non-negotiable. Candidates must currently reside within approximately 45 minutes of Cedar Rapids, IA. Primary Responsibilities: * Create and manage sales orders based on established requirements. * Facilitate and monitor exchange orders, warranty requests, credits, and purchase requests. * Process administrative tasks related to the sale and credit of materials. * Collaborate with internal teams including sales, product line, repairs, finance, global trade, and purchasing. * Communicate with internal and external customers to resolve transactional issues. * Manage the general sales support inbox, ensuring timely routing and order processing. * Ensure compliance with Global Trade policies and DOC/DOS license requirements for exports. * Contribute to the development and implementation of cross-departmental procedures and processes. Skills & Attributes: * Cooperation: Works effectively within a team to achieve shared goals. * Customer Service Orientation: Applies core service techniques and follows proper procedures. * Dependability: Follows through on assignments and supports company policies. * Detail Orientation: Maintains accurate documentation and can report status at any time. * Self-Development: Engages in professional growth activities annually. * Multitasking: Thrives in a fast-paced environment and adapts to workflow interruptions. Preferred Qualifications: * Experience in order administration, customer service, or sales support. * Familiarity with global trade compliance and export documentation. * Strong communication and organizational skills. * Proficiency in ERP systems and Microsoft Office Suite. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cedar Rapids,IA. Application Deadline This position is anticipated to close on Oct 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.