Senior Employee Relations Specialist (Hybrid)

Are you looking for a career opportunity working for a healthcare organization that is based on excellence and love?

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

The Senior Employee Relations Specialist is a strategic partner and subject matter expert responsible for providing advanced guidance and leadership on complex employee relations matters. This role involves managing high-risk investigations, developing and implementing proactive employee relations strategies, and serving as a trusted advisor to all levels of leadership. The ideal candidate will possess extensive experience in employee relations, a deep understanding of employment law, and a proven ability to drive positive organizational change.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Strategic Employee Relations Management:

• Develop and implement comprehensive employee relations strategies to mitigate risk and foster a positive and inclusive work environment.
• Collaborates with operational management to achieve ChristianaCare business objectives such as change leadership, retention initiatives and improving caregiver engagement.
• Provide expert guidance and counsel to senior management on complex employee relations issues, including performance management, disciplinary actions, and organizational restructuring.
• Analyze employee relations trends and data to identify areas for improvement and develop proactive solutions.
• Act as a key stakeholder in the development and implementation of HR policies and procedures.
• Participate in system survey readiness efforts, educating leaders and staff on HR compliance requirements

Complex Investigations and Compliance:

• Independently handles complex cases, providing impartial and consistent guidance
• Lead and manage high-risk and sensitive investigations, including allegations of harassment, discrimination, and executive misconduct.
• Ensure compliance with all applicable federal, state, and local employment laws and regulations, including ADA, FMLA, EEO, and Title VII.
• Develop and deliver training programs on employee relations best practices and legal requirements.
• Maintain accurate and confidential employee records and investigation documentation.

Leadership and Mentorship:

• Mentor and provide guidance to other employee relations team members.
• Serve as a subject matter expert on employee relations matters, providing training and support to managers and employees.
• Collaborate with legal counsel on complex legal matters.
• Lead projects related to employee relations improvements.

Conflict Resolution and Mediation:

• Facilitate complex conflict resolution and mediation sessions between employees and managers.
• Develop and implement strategies to promote a culture of open communication and collaboration.
• Provide expert guidance on performance improvement plans, and manage complex performance related issues.

Organizational Development:

• Assist in organizational development projects, and provide employee relations input.
• Provide guidance on change management initiatives.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree or higher in Human Resources, Business Administration, or a related field required. Master's degree preferred.
• 5 years of progressive experience in employee relations, with a focus on complex investigations and strategic initiatives.
• Extensive knowledge of federal, state, and local employment laws and regulations.
• SHRM-SCP or SPHR certification strongly preferred.
• Experience with a HRIS system.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/