VP, Operations

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Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

GENERAL DUTIES & RESPONSIBILITIES

• Partner directly with the CTO to define and operationalize the long-term technology strategy across the enterprise, aligning with corporate innovation and transformation goals.
• Lead strategic planning, operational governance, and cross-functional execution for the CTO organization, ensuring alignment with enterprise-wide technology priorities.
• Drive the development and implementation of OKRs, KPIs, and performance dashboards to monitor progress against strategic initiatives and operational excellence.
• Coordinate across product, engineering, architecture, and infrastructure teams to ensure seamless execution of CTO-led initiatives.
• Lead the CTO office's annual planning process, including budget alignment, investment prioritization, and resource planning.
• Board-level reporting, and strategic narratives for the CTO.
• Build and lead a high-performing Strategy & Operations team, including talent development, performance management, and succession planning.

EDUCATION REQUIREMENTS

• Bachelor's degree in Computer Science, Engineering, Business, or related field required.
• MBA or advanced degree preferred.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Deep understanding of enterprise technology strategy, software engineering, and digital transformation.
• Proven experience in managing large-scale strategic initiatives in a matrixed technology organization.
• Strong analytical and operational skills with the ability to translate strategy into execution.
• Exceptional communication and executive presence; able to influence at all levels of the organization.
• Experience with agile delivery models, product lifecycle management, and technology governance.
• Ability to manage confidential and sensitive information with discretion.
• Demonstrated ability to lead through influence, drive change, and foster innovation.
• Experience working with global teams and navigating complex organizational structures.

WHAT WE OFFER YOU

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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