Director of Knowledge Management & Content - HR & Talent Advisory, LHH

The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management.

It serves as a strategic differentiator for LHH, elevating the brand and deepening client relationships through high-touch, bespoke advisory services.

The Director of Knowledge Management & Content is accountable for curating our intellectual capital, leading knowledge sharing communities, and acting as a bridge between internal expertise and external networks. This includes leveraging emerging technologies - including AI-driven tools - to enhance knowledge capture, content creation, and collaboration, ensuring LHH stays at the forefront of innovation in HR and Talent Advisory. This role sits at the intersection of marketing, practice development, and external engagement, with a focus on amplifying the power of Advisory both internally and externally.

Reporting Relationships:

• Reports to VP, Head of Services, Knowledge & Innovation

Direct Reports:

• None

Location:

• Remote - NAM (NYC or Eastern Region preferred)

Travel:

• Occasional international travel required for client engagements and internal collaboration

Language:

• English (additional languages are a plus)

Key Accountabilities:

Knowledge Management

• Build and maintain a central knowledge library of reports, case studies, frameworks, and tools.
• Create processes for capturing lessons learned from client projects (including case studies) and feed them back into reusable IP.
• Ensure consultants can easily access and repurpose high-value insights for proposals and delivery.
• Identify opportunities to apply AI and knowledge automation tools to capture, categorize, and distribute insights more effectively.
• Drive the adoption of AI-assisted search and recommendation systems to improve consultant access to relevant IP, case studies, and thought leadership

Community Building & Liaison

• Act as a connector between internal experts, practice areas, and external networks.
• Facilitate communities of practice across LHH geographies around core themes (e.g., leadership, culture, change management, org design) to ensure success stories and valuable material are shared.
• Work closely with Practice Leads, Marketing, and Sales to align content and external partnerships (where applicable) with business development goals.
• Facilitate knowledge sharing across regions and practices to ensure global consistency and local relevance.
• Establish, organize and lead the Client Advisory Board schedule.
• Support internal enablement through toolkits, playbooks, and curated content libraries.
• Engage with industry associations, universities, and client forums to exchange knowledge and position the firm within key ecosystems.
• Foster AI-enabled communities of practice, experimenting with tools such as generative AI for discussion synthesis, automated knowledge summaries, and virtual collaboration.

Content Curation & Amplification

• Curate the most relevant client success stories and business outcomes for internal and external use.
• Work closely with product marketing to translate technical expertise into accessible knowledge products for consultants, clients, and partners.
• Ensure alignment of content with the firm's knowledge agenda and strategic priorities.
• Explore and implement AI-powered content generation and insight visualization tools to scale storytelling and thought leadership.

Collaboration & Engagement

• Partner with Research Directors and Practice Leads to package IP into usable formats.
• Support consultants with pitch materials, evidence packs, and client-facing knowledge assets.
• Encourage cross-practice knowledge sharing and collaboration.

All About You

Experience & Expertise

• Minimum 7+ years of experience in strategic partnerships, content marketing, or solution leadership.
• Proven success in managing internal and external relationships and producing high-impact content in a B2B professional services or consulting environment.
• Experience working with senior stakeholders and cross-functional teams.
• Experience introducing technology-driven enablement strategies, such as knowledge automation, generative AI, or analytics platforms, within a consulting or professional services environment is highly desirable.

Skills & Attributes

• Strong relationship-building sills.
• Ability to host and lead both client and colleague forums which captures interest and engagement.
• Ability to foster multiple internal relationships and break down silos within the organization.
• Excellent writing, editing, and storytelling capabilities.
• Project management skills and ability to manage multiple initiatives simultaneously.
• Familiarity with digital marketing tools, content platforms, and analytics.
• Curiosity and openness to emerging technologies, with the ability to translate technical concepts into practical business value.

Education

• Bachelor's or master's degree in communications, HR, Marketing, Business, or related field.
• Certifications in content strategy, partnership management, or similar are a plus.

What we offer

• A strategic leadership role in a newly established, high-impact practice.
• Opportunity to shape the future of leadership advisory at LHH.
• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment.
• We foster an open-minded environment where people spark new ideas and explore alternatives.
• Compensation: $117,000 - $150,000 plus bonus

Placement within this range is determined based on geographic location, experience, and other compensatory factors.

• Benefits: Employees who opt into benefits as part of full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis per year, Paid Holidays, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.

We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH's approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

www.lhh.com

LHH is an Equal Opportunity Employer/Veterans/Disabled.