Job Summary: The Director, Risk & Resilience will be accountable for managing and growing a portfolio of accounts, mentoring and coaching, services and products innovation, and meets sales targets. It is expected the role has experience and is comfortable facilitating c-suite meetings, training, and conflict. This role will work a sporadic and fluctuating schedule. Job Duties:
- Manages consulting, financial and operational numbers, such as utilization, realization, margin, sales pipeline
- Demonstrates ability to grow, expand, cross-sell accounts
- Establishes engagement budgets, coordinates deliverables, and maintains appropriate project management to ensure engagements are delivered "on time, on budget, and as promised"
- Consistently develops and delivers accurate and thorough project status reports to client stakeholders and management.
- Proactively identifies project risks and issues and resolves them in a timely manner
- Cultivates and maintains strong, trust-based strategic relationships with key client decision makers
- Identifies revenue growth opportunities and coordinates business development efforts including drafting and issuance of statements of work
- Facilitates workshops and presentations to client personnel
- Provides clients with strategic business continuity guidance (written and verbal) in the disciplines of business continuity, crisis management, and enterprise risk management
- Recommends enhancements to client operations and infrastructure to strengthen business resiliency and recovery capabilities
- Contributes to the development of methodologies and intellectual capital
- Exhibits mastery of consulting methodology, materials, tools, and continuity software
- Participates in client pitches and mange new relationships through CRM
Supervisory Responsibilities:
- Provides strong leadership, technical guidance, coaching, and support to junior consultants ensuring they are trained on all relevant tools and techniques
- Evaluates the performance of junior consultants and assist in the development of goals and objectives to enhance professional development
Qualifications, Knowledge, Skills, and Abilities: Education:
- Bachelor's degree, required; focus in Business Administration, preferred
Experience:
- Twelve (12) or more years of consulting experience in enterprise, risk, business continuity and/or crisis management, required
- SharePoint and familiarity with cloud-based CRM tools, preferred
License/Certification:
Software:
- Microsoft Office Suite: Word, Excel, and PowerPoint, required
- Familiarity with resiliency software, preferred
Language:
Other Knowledge, Skills & Abilities:
- Excellent verbal and written communication skills
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
Massachusetts Range:
$86.54/hr - $96.15/hr
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