Manager, Learning Operations (Wisdom)

Posting Date

The Manager of Learning Operations leads a lane within the program operations function and team in DaVita University's Learning Center of Excellence (CoE). The Manager leads team functions of that lane and is accountable for efficient and effective implementation, delivery, and innovation of their program portfolio. They develop and own partnerships with business partners and collaboratively manage stakeholder relationships across at least one DaVita University School or partner. The Manager is responsible for leading teammates, including the performance management and development of direct reports.

Essential Duties and Responsibilities

• Partner with business lanes, program owners, and key stakeholders to ensure program experiences and learning operations standards are being met across their portfolio.
• Oversee the Learning Operations team to ensure accuracy and timeliness of physical and digital logistics planning and execution for learning programs. Ensure logistical quality and standards of in-person and virtual programs.
• Manage capacity and performance of Learning Operations team resources to fulfill logistical and communication needs for program delivery.
• Own centralized standards, processes, and templates for master delivery calendar and communications.
• Manage in-take, prioritization, and process adherence for StarLearning administration related to content testing, quality assurance, upload, and assignments.

Education and Experience

• 3+ years' experience in learning & development, project management, event planning, or related field
• Bachelor's Degree or Equivalent Experience
• Experience managing direct reports preferred

Specialized Experience, Education, Training or Certifications

• Proficiency in a Learning Management System (e.g. Cornerstone on Demand) preferred.

Travel and Time Requirements

• Travel: 0-15%

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.