Applications Analyst II - Ambulatory

Hourly Pay Range:

Position Highlights:

• Applications Analyst II - Ambulatory
• Location: 4901 Searle Parkway Corporate Office Skokie
• Full Time
• Hours: M-F 8:00-4:30pm
• Hybrid

What you will do:

• Under general supervision, facilitate the use of technology by the end-user and ensures systems are performing at more efficient levels.
• Design and document application changes and new features or defects in application area assigned.
• Review and respond to customer requests and participate in customer meetings.
• Occasionally lead customer meetings.
• Contribute to application and workflow process improvements.
• Solve complex problems. Take a new perspective using existing solutions.
• Analyze possible solutions using standard procedures.
• Build knowledge of the organization, processes and customers.
• Maintain all assigned applications and version levels.
• May provide application support to other teams.
• Develop and execute test plans according to standards.
• Complete necessary internal reporting and reports status to management.
• Complete any other applicable requests from management.
• Ability to work a varied schedule, on-call hours, and hours as required during crisis situations
• Develop and execute application projects and project plans according to standards.
• Adhere to all department standard operating procedures and customer service principles
• Perform other duties as assigned

What you will need:

• Education: Associate degree with 1-year previous experience in IT or relevant user experience ORMinimum of three (3) years of relevant IT experience or relevant user experience.
• Certification: One or more: Epic Beacon, Willow Ambulatory, EpicCare Ambulatory, Wisdom (highly preferred)
• Experience: Two (2) or more years of experience relevant to portfolio of responsibility in a healthcare setting or related industries.

Benefits (For full time or part time positions):

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.