Program Coordinator

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Institute for Risk Management and Insurance Innovation ( IRMII) is focused on interdisciplinary research and training that lead to better understanding and management of financial losses resulting from perils ranging from extreme weather to pandemics to cyber-attacks. Our mission is to drive the advancement of creative risk management tools and strategies to address growing threats to society, and to cultivate a collaborative ecosystem of academics and industry leaders to train the next generation of risk management professionals. The Institute has a focus on both graduate research and graduate/undergraduate education, with the latter involving the administration of the new Minor in Risk Management. Support for IRMII includes funding from nearly 40 firms from across the insurance and risk management sector, and Institute faculty, staff and students have many opportunities to interact with these partners as they develop research projects and training programs of direct relevance to the industry.

The Institute for Risk Management and Insurance Innovation ( IRMII) seeks a highly organized, proactive, and student-centered Program Coordinator to support IRMII's operations, student engagement, and events. This role is central to ensuring smooth program delivery, supporting student professional development, and managing marketing and communications targeted to students. The Program Coordinator will serve as a key point of contact for students, staff, and industry partners, enabling IRMII to deliver a seamless, high quality experience for all.

Key Responsibilities:

Student Engagement and Support
* Serve as a primary point of contact for student questions and support regarding internships, research opportunities, and academic programs.
* Assist students with career development, including resume review, internship coordination, and professional networking opportunities.
* Facilitate student participation in enrichment activities such as conferences, competitions, and industry visits, including travel processing, forms, and reimbursements.
* Support hiring, onboarding, and orientation for student staff and interns, ensuring access to IT, building resources, and University systems.
* Track and maintain records for student achievements, internships, and participation in IRMII programs.

Event Coordination and Management
* Coordinate logistics for seminars, workshops, guest speaker sessions, and special events, including scheduling, venue reservations, catering, travel, and AV support.
* Design, produce, and distribute event announcements, flyers, and digital communications to students and partners.
* Prepare materials, manage registration processes, and provide on-site support to ensure events run smoothly.
* Track event participation and gather feedback to improve future programs.

Marketing and Communications
* Manage student-facing communications, including newsletters, email updates, social media content, and digital campaigns to promote events and opportunities.
* Create branding and marketing materials for student programs, including flyers, visuals, presentations, and website content.
* Collaborate with faculty and staff to develop content that highlights student achievements, research projects, and industry engagement.
* Ensure consistency of messaging and branding across all student-facing communications and materials.

Program Evaluation, Communication, and Reporting
* Collect, analyze, and report on student participation, engagement metrics, and program outcomes to inform continuous improvement.
* Assist with IRMII storytelling by contributing to success stories, event highlights, and impact reports for the website, annual report, and partner communications.
* Maintain program calendars, materials, and resources to ensure accuracy, visibility, and accessibility for students, faculty, and partners.
* Support general administrative tasks, including invoice processing, purchasing requests, document management, and correspondence with internal and external stakeholders.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

o Relevant program management/administration experience.
o Demonstrated ability to manage multiple projects with attention to detail and deadlines.
o Strong written and verbal communication skills.
o Experience in event coordination and marketing.
o Strong organizational and relationship-building skills.
o Ability to collaborate across disciplines and work effectively with academic and industry partners.

o Proficiency in Microsoft Office, Canva (or similar design tools), and UNC administrative systems
o Interest in risk management, insurance, or related fields a plus

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.