New
Library Specialist Supervisor
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![]() United States, Arizona, Phoenix | |
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Library Specialist Supervisor Job ID: 321971 Location: GateWay Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $23.60 - $30.68/hourly, DOE Grade 113 Work Schedule Monday-Friday: 8:00am -4:30pm Summer Hours: Monday - Thursday, 8:00am - 6:30pm Some evenings and weekends may be required *May occasionally be scheduled for evening work, with adjusted hours of 10:30am - 7pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary GateWay Community College (GWCC) Library seeks an innovative, dynamic, and deeply knowledgeable library professional to serve as Library Specialist Supervisor (Access Services). The person hired for this role manages the library integrated services. This management includes the new library management system (Alma) and daily operations of circulation, interlibrary loans, reserves, acquisitions, and library technology services. This role also supervises, manages, trains, and performs regular, quarterly, and scheduled evaluations for the Library Specialists, Temporary employees, student workers, and volunteers. The position leads and monitors quality control and assurance activities for the area and ensures the provision of excellent customer service. As a member of the library team, this person will participate in library outreach and represent the library in college and district-wide committees. This position will begin in Spring 2026, January 5th 2026 Essential Functions 50% - Works collaboratively with the Library Division Chair to manage and oversee library access services including circulation, course reserves, materials processing, periodicals, and interlibrary loan processes. Plans, organizes, assigns, supervises, trains, mentors, reviews and evaluates the work of staff and oversees daily operational activities in the provision of library integrated services. Knowledge of library management systems/automated library systems. Oversees and monitors quality control and assurance activities. 20% - Serve scheduled shifts at the circulation desk. Create the schedule and serve as backup for the circulation desk by either securing appropriate coverage or personally staffing the desk when necessary. Provide customer service and responds to requests and complaints including the more complex complaints that are escalated or not resolved at a lower level; actively monitors the library floor and interacts with patrons to ensure that the library environment is conducive to study/learning; actively monitors the library facility to ensure that the facilities are clean, safe and usable and reports issues to the Facilities Department as needed. 20% - Provides input and assists in developing, recommending and implementing operating policies, practices and work standards; assists with community outreach endeavors and the planning of events; compiles/reviews data and prepares routine and ad hoc reports; ensures adherence to workplace safety policies; procedures and practices; participates in college and district wide committees. 10% - Responsible for debt management and resolution of debts; and other duties as assigned. Minimum Qualifications Associates Degree from a regionally accredited institution in library science or related field, two (2) years of related library support experience such as oversight of daily operations of circulation, interlibrary loans and reserves, acquisitions, periodicals and library technology services and two (2) years of lead work or senior level work experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Two (2) or more years of supervisory/management experience in a library within the last three years. B. Demonstrated experience with one or more of the following circulation, interlibrary loans, reserves, acquisitions, and/or library technical services. C. Two (2) years of experience and knowledge working hands-on with library systems (e.g., Alma/Primo) within the last three years. D. Demonstrated experience supporting library outreach, programming, or events (provide examples). E. Demonstrated experience working collaboratively on policy development, and application of best practices (provide examples). F. Demonstrated customer service experience, preferably involving service to students in a library or educational setting. G. Demonstrated experience in debt management, including managing patron accounts and debt resolution. Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled. First Review on November 3, 2025. Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321971&PostingSeq=1 jeid-1952869f3cc16348ad61e02aedfee99a |