Casino Host

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The primary objective of a Casino Host is to identify, attract, retain, assist and cultivate players with high-level potential for slot and Table Game play. Casino Hosts acts as liaisons between customers and the Director of Marketing. A Casino Host helps build our customer base and assists in attracting new demographics as opportunities present themselves.

Responsibilities:

• Responsible for providing exceptional guest service to our internal and external guests.
• Positively affects interactions with guests and has the resiliency to deal with difficult guests in all types of business conditions.
• Provides complimentary to players for free play, food and beverage based on company policy.
• Reviews and monitors all current marketing promotions through guest interaction.
• Locate and cultivate guests and players with VIP potential, increase share of wallet and loyalty to Bally's Black Hawk Casinos.
• Implements Marketing promotions with direction from the Director of Marketing.
• Create networking at restaurant, business meetings, and misers to build and cultivate a new demographic for Slots and Table Games.
• Assist Marketing department in casino promotions and with the implementation or recognition programs for premium players.
• Must be able to work flexible schedule as required by business operations, including nights, weekends, and holidays.
• Perform other duties as requested.

Supervisory Responsibilities:

• None

Qualifications:

• Previous Casino Host experience (Highly preferred)
• 2 years minimum casino or other customer-related experience.
• High school or equivalent GED required.
• Must be computer literate and have MS Office skills (including Outlook, MS Word and Excel).
• Excellent verbal, written, interpersonal communication skills.
• Must be able to obtain and hold a Colorado Gaming License.
• Ability to work in a fast paced, high stress environment.
• Ability to adjust to and manage change effectively.
• Must be able to work all shifts including nights, weekends and holidays.

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Health, Dental, Vision
• 401K
• PTO - 12 days for your first year
• Company paid Disability and Life Insurance
• Employee Discount Meals
• Paid lunch break
• Free Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking

Target Salary Range: ($55,000 annual salary, plus incentives)

Disclaimer:

Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally's Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast-growing team today!