IT Product Lead - Digital Applications (Global Patient Safety)

SUMMARY/JOB PURPOSE:

The IT Product Lead - Digital Applications, will lead a portfolio of digital products critical to Exelixis's success and ambition to launch innovative medicines for patients. This role is pivotal in driving the strategy, development, and operational excellence of our digital application ecosystem, ensuring alignment with business objectives and a strong focus on user experience and value delivery. Operating within a product-centric model, the IT Product Lead will be responsible for defining product roadmaps, fostering cross-functional collaboration, and leading agile product teams to deliver innovative and impactful digital solutions that accelerate drug discovery, development, and commercialization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Product Strategy & Roadmap (Product-Centric Focus):

• Own at least one digital product coupled with a thorough understanding and execution of the vision, strategy, and roadmap for digital products within the Digital Applications job family (e.g., Clinical Trials Applications, R&D Informatics, Commercial Operations Platforms).
• Own at least one digital product and work with senior product leads and business stakeholders (e.g., R&D, Clinical, Commercial, G&A, Medical Affairs) to gather user needs and translate them into actionable product requirements and user stories.
• Be part of a team conducting market research and technology assessments to support product planning and identify areas for innovation.
• Help drive the evaluation and prioritization of product initiatives based on business impact, technical feasibility, and compliance considerations.
• Own the architecture and design of at least one product and ensure the design and development of secure, scalable digital solutions.
• Updating and customizing E2B profiles and workflow customizations.
• Designing, generating and automating safety reports such as SUSAR, PSUR, DSUR, PBRER, CIOMS I/II, and case listings.
• Develop complex SQL queries, packages, views, and PL/SQL procedures for case data analysis and reporting.
• Coordinate Argus Safety Upgrades with internal teams and vendors.

Product Development & Delivery (Agile/Product Team Support):

• Own product development activities across at least one digital product through the lifecycle --from concept to launch and post-launch optimization-using Agile methodologies (e.g., Scrum, Kanban).
• Be part of a team and assist in writing user stories, defining acceptance criteria, and refining product specifications in alignment with business goals.
• Be part of a team and work closely with engineering, architecture, and QA teams to support timely delivery of high-quality digital applications.
• Own the coordination with vendors and service providers to support product delivery timelines and operational needs across at least one digital product
• Own the user experience improvements across at least one Digital product by incorporating feedback from usability testing and end user research.

Stakeholder Management & Cross-Functional Collaboration:

• Act as a liaison between IT and business teams, helping to communicate technical concepts in business terms and vice versa across at least one functional area.
• Build collaborative relationships with stakeholders to support alignment on product goals and priorities across at least one functional area.
• Facilitate communication across product, business, and IT teams to support effective execution and issue resolution.
• Own the planning sessions and provide input on product-related decisions as appropriate to at least onedigital product
• Conduct user training and onboarding on Safety systems, reporting tools and compliance procedures.

Operational Excellence, Quality & Compliance:

• Be part of a team to support efforts to maintain the stability, performance, and security of digital applications in partnership with IT operations and infrastructure teams.
• Be part of a team to assist in managing relationships with third-party vendors and software providers relevant to the digital product portfolio.
• Be part of a team to ensure product releases and processes comply with applicable regulatory requirements (e.g., GxP, HIPAA, GDPR) and internal quality standards.
• Ownership to quality assurance activities to help ensure product deliverables meet expectations to at least one digital product.
• Ownership in the Implementation and maintenance of robust data management & AI practices to protect sensitive information and ensure its accuracy and reliability to at least one digital product.
• Ownership in monitoring product performance metrics and KPIs to support continuous improvement efforts to at least one digital product.

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities.

EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:

Education:

• Bachelor's degree in related discipline and 7 years of related experience; or
• Master's degree in mathematics or statistics or engineering and 5 years of related experience.
• PhD degree in a related discipline and 4 years of related experience; or
• Equivalent combination of education and experience.

Experience/The Ideal Candidate will have:

• Minimum of 4 years of experience supporting Enterprise IT enabling business functions.
• Minimum of 6+ years of progressive experience in IT, focused on digital applications or product management within the life science or pharmaceutical industry.
• Proven experience in leading product development teams in an agile/product-centric operating model is essential.
• Strong understanding of the drug discovery or clinical development, or commercialization lifecycle within a pharmaceutical or biotechnology company.
• Demonstrated success in defining and delivering complex digital products that drive significant business value.
• Experience with one of the mentioned specific technologies or platforms as relevant to the specific role, [e.g., SaaS platforms (Veeva, SalesForce) or cloud solutions (AWS, Azure), or functional capabilities specific to business function such as LIMS, SAP ERP, EDC, CTMS, CRM systems widely used in pharma].
• Experience with regulatory frameworks and compliance in a GxP environment.
  

Knowledge / Skills:

• Exceptional leadership and team-building skills, with the ability to inspire and motivate diverse teams.
• Strong strategic thinking and problem-solving abilities, with a data-driven approach to decision-making.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Deep understanding of product management methodologies (e.g., Agile, Scrum, Kanban) and product lifecycle management.
• Solid technical acumen with the ability to understand complex IT architectures and development processes.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
  Occasional travel may be required to other company sites, conferences, or vendor locations.
• In depth knowledge of Oracle Argus Safety System (including Interchange server, Application server and the underlying Database).

WORKING CONDITIONS:

• Our office is a modern, open-plan space that fosters collaboration and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace.
• Occasional travel (5-10%) may be required to other company sites, conferences, or vendor locations.
• On-call availability for critical escalations.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.