Distribution/Admin Coordinator

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties as management deems necessary.

• Manage customer accounts and provide front-line service, including phone support, order entry, receipt processing, and troubleshooting portal/report issues.
• Prepare and process billing reports, payroll hours, and other administrative reporting tasks using Excel and Warehouse Management System.
• Generate, review, and audit inventory and freight logs, ensuring accurate balancing of inbound/outbound transactions and proper cost allocations.
• Record and coordinate shipping requests, including scheduling domestic and international carriers, obtaining quotes, and preparing all required documentation (bills of lading, invoices, certificates of origin, etc.).
• Reconcile and maintain accurate inventory and shipment records in both computerized and physical systems; transfer file information into Warehouse Management System.
• Provide support to the operations team through reporting, time tracking, and other distribution-related tasks as needed

Required Skills/Abilities

• Proficiency with Microsoft Outlook, Word, and Excel.
• Strong ability to manage multiple tasks and prioritize effectively.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Familiarity with Warehouse Management Systems (WMS), preferably Excalibur.
• Customer service and account management experience preferred.
• Knowledge of warehouse and distribution processes is a plus.
• Team-oriented attitude with a willingness to collaborate.
• Dependable and punctual with a strong work ethic.

Education and/or Experience

• High school diploma or equivalent required; additional coursework or certifications in business, administration, or logistics preferred.
• Minimum of 2 years of experience in an administrative, distribution, or logistics support role.

Physical Requirements

• Occasional standing, walking, bending, and lifting up to 25 pounds may be required in support of warehouse activities.