Healthcare Provider Key Account Manager

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope.

The Health Care Provider Key Account Manager is responsible for driving growth and account retention by identifying sales opportunities and managing service requirements for existing health system accounts.

This is a field-based sales role with daily travel throughout the five boroughs and Long Island.

Pay Range: $77,500 - 127,600 / annually

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

* Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

* Best-in-class well-being programs

* Annual, no-cost health assessment program Blueprint for Wellness

* healthyMINDS mental health program

* Vacation and Health/Flex Time

* 6 Holidays plus 1 "MyDay" off

* FinFit financial coaching and services

* 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

* Employee stock purchase plan

* Life and disability insurance, plus buy-up option

* Flexible Spending Accounts

* Annual incentive plans

* Matching gifts program

* Education assistance through MyQuest for Education

* Career advancement opportunities and so much more!

• Drive sales growth in existing medical group or network accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
• Ensures customer retention by developing relationships with key account personnel at multiple levels of the medical group or network including decision-makers and other key stakeholders.
• Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs.
• Participate with regional sales leaders in developing business plans and value propositions to increase volume and profitability in assigned key medical group or network accounts.
• Educate key medical group or network account personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
• Implements fee increases or price changes; enforces contract compliance.
• Provide immediate support for less complex service issues; refer to appropriate resource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.
• Maintain current on all connectivity products (i.e. Quanum, e-reqs) and new tests.
• Ensures compliance with company polices and government regulations.

ADMINISTRATIVE

• Accurately forecast monthly and quarterly sales.
• Effectively manage pipeline via Salesforce.com (SFDC) platform.
• Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.
• Perform all trainings within assigned timelines, demonstrating proficiency.
• Ensure compliance with company polices and government regulations.

Required Work Experience:

• Five (5) years of successful experience providing services to healthcare providers.
• 3 - 5 years of sales experience

Physical and Mental Requirements:

• Valid driver's license and ability to travel in regional market.

Knowledge:

• Knowledge of reference laboratory business, esoteric tests and processes.
• Knowledge of the healthcare industry, payorsand regulations.
• Track record of everyday excellence in client service delivery.

Education:

Bachelor's Degree Required