Business Data Analyst - IntelliScript (Remote)

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

IntelliScript's Information Technology has been a key part of our success and is critical to our future. The Business Data Analyst acts as a crucial bridge between business objectives and technology solutions, transforming complex data into actionable insights and designing systems that drive operational efficiency. This role is responsible for understanding, analyzing, and improving business processes while leveraging data and technology to support organizational goals.

What you will be doing

• Requirements Gathering & Analysis: collaborate with stakeholders to identify business needs, translate them into functional and technical requirements, and document them clearly for technical teams.
• Process & Data Analysis: examine existing business processes and data flows to identify areas for optimization, efficiency, and improved data integrity.
• Database Oversight & Querying: review and query SQL databases to proactively monitor for issues, troubleshoot identified issues, and perform root cause analysis.
• Ad Hoc Research & Cross-System Analysis: investigate API performance, host/server health, and other operational metrics by integrating data from multiple sources such as databases, CloudWatch, and S3 buckets.
• Scenario-Based Investigation: execute queries and analyses for specific business scenarios, such as assessing transaction volume impact on load distribution or identifying patient matching issues.
• Process & Data Flow Documentation: create and update process diagrams and data flow maps to visualize current and future-state workflows (e.g. patient matching, log message analysis, etc.).
• Solutions Evaluation & Technical Proposals: assess and propose system enhancements, including SQL table designs, logging improvements, and workflow changes to meet business objectives.
• Testing & Validation: support user acceptance testing, validate system changes, and ensure solutions meet business and technical requirements.
• Stakeholder Communication: serve has a liaison between business units, IT, and vendors, ensuring clear understanding and successful delivery of projects and enhancements.
• Change Management & Training: assist with user documentation, training, and adoption of new systems or processes.
• Continuous Improvement: monitor system performance and user feedback to recommend improvements and support business growth.

What we need

• 5+ years of relevant experience
• Proficiency in SQL and experience with B2B database environments
• Strong proficiency in Excel to summarize and organize data
• Strong analytical and problem-solving skills with the ability to synthesize data from multiple sources
• Experience in business process modeling, data flow diagramming, and requirements documentation
• Familiarity with cloud-based tools and monitoring platforms (e.g., AWS, CloudWatch, S3)
• Excellent communication skills for engaging with both technical and non-technical stakeholders
• Understanding of software development lifecycle (SDLC) and project management methodologies

What you bring to the table

• Proactive and positive approach to solving problems and correcting issues
• Facilitate collaboration among team members
• Exceptional communication skills: articulate and professional when speaking with clients as well as with colleagues, at all organizational levels
• Adapt to an established process, able to move projects along in a timeframe
• Ability to tackle a problem by using a logical, systematic, sequential approach to generate sensible, realistic, practical solutions to problems
• Generates new approaches to problems or innovations to established approaches; think and look outside the box
• Demonstrates the ability to evaluate information using a variety of proven methods and techniques
• Analyzes data to draw conclusions and identify cause-and-effect relationships to support leadership decisions and recommend a course of action or solve organizational issues
• Identifies and suggests areas for improvement, assists in implementing changes, and monitors results with moderate supervision.
• Collects, organizes, and processes data, identifies patterns and trends, creates clear visualizations, communicates insights to cross-functional teams, and uses data for informed decision-making.
• Has a good understanding of the field and seeks guidance and support from team members and supervisors to further develop technical skills and knowledge in the specific domain.

Wish list

• Continued education and/or advanced degree(s) in Business, Information Systems, Computer Science, or related field
• Experience in environments subject to HIPAA and/or PCI regulations
• Experience in software-as-a-service, actuarial science, and/or insurance underwriting industry

Location

The expected application deadline for this job is December 7, 2025. This position will be based out of the Milliman office in Brookfield, WI; however, this position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI for quarterly PI Planning meetings and an annual company meeting.

Compensation

The overall salary range for this role is $85,100 - $207,720. For candidates residing in:

• Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia, Washington, or the District of Columbia:
  
  
  
  • $93,610 - $154,550 if overall experience is less than 10 years; and
  • $115,390 - $190,410 for experience greater than 10 years.
  
  
  
  
• New York City, Newark, San Jose, or San Francisco:
  
  
  
  • $102,120 - $168,600 if overall experience is less than 10 years; and
  • $125,880 - $207,720 for experience greater than 10 years.
  
  
  
  
• All other states:
  
  
  
  • $85,100 - $140,500 if overall experience is less than 10 years; and
  • $104,900 - $173,100 for experience greater than 10 years.
  
  
  
  

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

Benefits

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program - Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays - A minimum of 10 paid holidays per year.
• Family Building Benefits - Includes adoption and fertility assistance.
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance & AD&D - 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability - Fully paid by Milliman.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.