Communications Dispatcher

County of Sonoma

Santa Rosa, CA

Communications Dispatcher II

Salary:  $86,657.22 - $105,336.95 Annually

The Sheriff's Office seeks experienced, emergency law enforcement dispatchers!

In the Sonoma County Sheriff's Office, Communications Dispatcher IIs support both the public and law enforcement by receiving requests for information and providing pertinent data over the phone and radio. Responsibilities include:

•   Monitoring radio frequencies

•   Receiving and dispatching emergency and non-emergency calls from the public

•   Setting priorities among competing incoming events and dispatching appropriately

•   Utilizing a computer-aided dispatch system

In our 24/7 environment, Dispatchers must have the flexibility to work all shifts including holidays (day, swing, grave), and overtime is required.

This full, working-level position in the Dispatcher job series is for individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher's Certificate is highly desired.

The most successful Dispatchers will possess many of the following:

•   Significant experience working with the public and people in distress as well as the ability to direct distressed callers through emergencies

•   The ability to work swiftly, in stressful situations, to manage multiple things happening at once

•   Capacity to remain calm, clear, and in control

•   Excellent communication and problem-solving skills, as well as empathy and compassion

•   The ability to read maps, and provide clear directions

•   Proficiency in basic computer programs, including Microsoft Office applications, Word and Excel

•   The ability to type quickly and accurately

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

•   Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range

•   Paid Time Off - Competitive vacation and sick leave accruals, and 12 paid holidays per year

•   County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options

•   Staff Development/Wellness - Annual benefit allowances of up to $850

•   Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits

•   Retirement - A pension fully integrated with Social Security

•   Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment

•   Student Loan Debt Relief – County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

Learn more and apply:  https://www.governmentjobs com/careers/sonoma/jobs/5108420/communications-dispatcher-ii

*Salary is negotiable within the established range for the position and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit www. yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve.