Quoting Specialist

Join Element's Concord laboratory, a cGMP-certified, FDA- and DEA-registered facility supporting some of the world's leading pharmaceutical and biotech companies. Our team specializes in microbiology, virology, and environmental monitoring-helping clients meet regulatory standards, ensure product safety, and accelerate life-changing therapies to market.

We're looking for a Quoting Specialist who thrives in a fast-paced, collaborative environment. In this role, you'll prepare accurate, timely quotes that connect customers with our industry-leading testing and analytical services. It's a great opportunity to combine your attention to detail and customer focus with a mission-driven company that's shaping the future of scientific testing and innovation.

Site Status: 100% On-Site

Pay Range: $32-$38/hr. (DOE)

Review incoming customer inquiries, technical specifications, and sample request details to assess the appropriate scope of testing (e.g. microbiology, virology, environmental monitoring)
Element
• Translate customer requirements into comprehensive quoting requirements, identifying test methods, turnaround times, and any specialized protocols
• Prepare, format, and deliver detailed proposals and quotes that align with Element's pricing strategies, margin objectives, and lab capacity
• Collaborate closely with sales, laboratory operations, scientists, and quality teams to validate test feasibility, resource constraints, and cost inputs
• Maintain and periodically update the pricing database, quote templates, standard cost assumptions, and customer quote history
• Ensure all quotes comply with internal policies, contractual terms, cGMP / ISO standards, and regulatory constraints
• Monitor quote pipeline status-track open quotes, follow up with customers, and solicit internal input when needed
• Flag issues such as scope gaps, non-standard requests, or risk factors, and escalate when necessary
• Assist in designing, implementing, and optimizing quoting workflows, tools, and automation efforts to boost speed, accuracy, and consistency
• Produce quote summary reports and metrics for leadership to monitor quoting performance, win rates, and operational bottlenecks

• Partner with the sales team to understand customer needs, project timelines, and competitive positioning to ensure quotes are strategic and customer-focused

• Support the sales process by providing clear, timely pricing data and helping refine proposals to strengthen customer value and win potential

• Participate in sales calls or customer meetings when technical or pricing clarification is required

• Collaborate with business development to identify opportunities for upselling complementary testing services or expanded project scopes

• Track quote conversions and customer feedback to help improve pricing strategies and strengthen future proposals

• Maintain a deep understanding of Element's full testing portfolio to confidently communicate service offerings and capabilities to prospective clients

• High school diploma or equivalent; associate or bachelor's degree preferred
• Ability to commute and work on-site
• Attention to detail and organizational skills
• Proficiency in Microsoft Excel and quoting software (DCRM)
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet tight deadlines

#LI-TK1

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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