CVO Specialist

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Process Privileging or Licensing Requests - 100%

Processes privileging or licensing files according to the client's and/or board's standards

Performs all documentation tasks on a privileging or licensing file

Updates database for every file with the most current information

Acts as a liaison between the client, clinician, and/or appropriate state board

Resolves or appropriately escalates inquiries and concerns

Proactively communicates information and updates to Production, CVO partners, and Management

Partners with the facility or group to resolve outstanding items to complete the file process

SECONDARY FUNCTIONS (IF APPLICABLE)

May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

May communicate with clinicians, clients, and state boards

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

High School Diploma or equivalent required; Bachelor's degree preferred
1+ years of related experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to adhere to and exhibit the Company Values at all times
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
Working knowledge of PDF editing software
Working knowledge of Salesforce
Ability to build relationships at all levels - internally and externally
Strong customer service mindset
Strong organizational and time management skills
Ability to work independently
Strong communication skills - both oral and written
Ability to work with sensitive information and maintain confidentiality
Solid critical thinking and problem-solving skills
Strong attention to detail and accuracy

KEY COMPETENCIES REQUIRED

Customer Focus
Values Differences
Decision Quality
Communicates Effectively
Action Oriented
Demonstrates Self-Awareness
Resourcefulness
Self-Development
Builds Networks
Situational Adaptability

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

Typical office environment - sedentary with typing, writing, reading requirements
May be able to sit or stand
Speaking, reading, writing, ability to use a telephone and computer
Ability to exert up to 10 lbs. of force occasionally
Ability to interpret various instructions
Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures