Program Manager, Senior

Your Role

Blue Shield of California Promise Health Plan recognizes the crisis in maternal & infant health inequities and is taking an integrated approach to improving the outcomes for birthing people, families, and babies. The Office of the Chief Medical Officer (CMO) is a cross functional and cross sectoral team leading clinical strategy development and implementation of the plan's medical policies, including strategy for population health management to support the health and wellbeing of the nonprofit managed care plan's more than 510,000 Medi-Cal members in Los Angeles and San Diego Counties. The Office of the CMO created a Maternal, Infant & Child Health Equity program to examine and address care delivery of birthing members enrolled in Medi-Cal to improve birth outcomes centered in equity.

The Perinatal Service Program Manager, Senior will report directly to the Director, Maternal, Infant & Child Health Equity. This position is responsible for advancing initiatives that support Medi-Cal pregnant and postpartum members. Key responsibilities include collaborating on the enrollment of birthing members in doula services and other value-added services and programs. Serving as the primary point of contact, this role functions as a liaison to connect birthing members with vital internal and external partners, as detailed in the Blue Shield of California Promise Memorandum of Understanding's (MOU's) including community-based organizations, and Local Health Departments (LHD) direct service programs. The overall aim is to enhance maternal, infant, and child health outcomes through targeted interventions addressing health disparities that may contribute to maternal mortality, infant mortality, and other adverse birth and postpartum outcomes.

Your Knowledge and Experience

• Requires a college degree or equivalent experience.

• Requires a minimum of 5 years of prior relevant experience.

• Experience developing effective work plans, organizing details, setting priorities, and meeting deadlines is preferred.

• Working operational knowledge of moving data into action alongside practices, payers, and community is preferred.

• Knowledge of promising practices and the latest theory for moving towards maternal & infant health equity is preferred.

• Knowledge of Medi-Cal programs and population service is preferred.

• Experience working in community, social services, public health, or Medicaid roles, with a focus on maternal, infant, and child health equity, and systems change related to population health improvements.
• Experience implementing and assessing strategies/interventions focused on reducing inequities among pregnant and postpartum individuals, babies, and children.
• Strong data entry and analysis skills; experience with data entry/Salesforce or other similar database software programs and proficiency.