Overview
Join Affiliated Oncologists as a Specialty Pharmacy Tech! AO specializes in treating a variety of cancers including lymphoma lung, breast, prostate, gynecologic, colorectal and head and neck cancers. Our physicians and staff are multi-disciplinary team of highly experienced caregivers focused on helping patients and their families receive the best care and support possible. SCOPE: Under the supervision of a physician, provide in-office dispensing of oral drugs to oncology patients. This includes technical aspects of oral medication dispensing, record keeping and inventory control as well as helping with financial assistance. Additional skills training will be provided for IV admixture preparation of chemotherapy agents.
Responsibilities
Essential Duties and Responsibilities:
- Maintain accurate patient records, including demographics, current medication list, disease states list, allergy list, insurance information, and prescription information.
- Perform data entry, order processing, billing, and fulfillment within the pharmacy management system for prescriptions issued by oncology practice providers.
- Submit prior authorizations and manage them, perform non-judgmental tasks in coordination with clinical staff.
- Troubleshoot insurance claims in compliance with commercial and government payers' standards and policies.
- Research and obtain copay assistance to minimize or eliminate patients' out-of-pocket prescription costs. Obtain patient financial assistance through manufacturer or foundation programs for high-cost specialty drugs.
- Communicate directly with providers and clinical staff to clarify prescription details as required.
- Manage drug inventory, including medication ordering, receipt of orders, invoices, and reporting drug shortages or recalls to pharmacist for escalation. Ensure that the most cost-effective drugs are ordered from vendors under guidance by a registered pharmacist.
- Assists with drug recalls and expired or non-utilized drug returns.
- Prepare and label prescriptions and ensure they are checked for accuracy by a physician or registered pharmacist. Ensure prescriptions and paperwork are signed off by a physician or pharmacist.
- Obtain patient or patient representative signatures on all medications being dispensed.
- Maintain and file daily reports. Manage daily and monthly reporting within the pharmacy management system.
- Maintain detailed and thorough workflow notes for all tasks performed.
- Maintain prescription records and proactively self-audit to identify potential errors and reduce PBM audit risk.
- Assist with patient monitoring activities, including follow up on prescription refills under request of providers or registered pharmacist.
- Interact with patients regarding prescription dispensing, financial assistance, and patient follow-up.
- Maintain safety of the medically integrated dispensing services by adhering to infection-control procedures, policies, and regulations.
- Strictly abide by hazardous drug handling as outlined by OSHA and USP 800 rules and regulations.
- Independently performs required tasks in accordance with all applicable rules and regulations.
Qualifications
Minimum Qualifications:
- High School diploma or equivalent.
- Specialty and/or oncology experience in pharmacy setting strongly preferred.
- Certified Pharmacy Technician certificate required.
- Oncology experience strongly preferred.
- Retail experience strongly preferred
- Proficiency in pharmacy calculations required.
- Strong communication skills required.
- State of Illinois pharmacy technician license required.
- Must obtain certification prior to hire date through PTCB.
Competencies:
- Technical and Functional Experience: Possesses up-to-date knowledge of the profession and industry; regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate. Commitment to continuing education.
- Adaptability: Handles day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
- Sound Judgment: Makes timely, cost-effective, and sound decisions; makes decisions under conditions of uncertainty.
- Quality Commitment: Emphasizes the need to deliver quality services; defines standards for quality and evaluates products, processes, and services against those standards; manages quality and improves efficiencies.
- Customer Service: Possesses strong customer service, communication, and organizational skills; is detail-oriented and has the ability to problem-solve and troubleshoot.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require a full range of body motion, including manual finger dexterity and eye-hand coordination, and the ability to read and note appropriate measurements. Requires sitting/standing for extensive periods. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances and chemotherapeutic agents. Reporting Structure: Typically reports to a registered pharmacist. May report to designated role depending on the practice's organizational structure. Accreditation Standards:
- Ensure adherence to all relevant accreditation standards for pharmacy services.
- Maintain proper documentation and records in compliance with accreditation requirements.
- Participate in accreditation processes and continuous quality improvement activities.
- State of Illinois pharmacy technician license required
- Must obtain certification prior to hire date through PTCB
Travel
- This position will require occasional travel to and working at multiple Affiliated Oncologists sites.
HOURLY RANGE:
BENEFITS OFFERED:
- Healthcare Reimbursement Accounts (HRCA)
- Health Savings Accounts (HAS)
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- Employee Assistance Program (EAP)
Applicants will be hired into the title appropriate to their credentials and years of experience.
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US Oncology Network-wide Career Opportunities
life insurance, 401(k)
Oct 18, 2025