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Quality Assurance Manager, MRI

Massachusetts General Hospital
United States, Massachusetts, Boston
165 Cambridge Street (Show on map)
Oct 18, 2025
Summary
Oversees and facilitates the MGB Radiology quality assurance program for the respective modality across the MGB enterprise. The QA manager will govern the modality QA specialists in establishing, developing, assessing, implementing, and monitoring all imaging quality to ensure consistent, standardized, high-quality imaging is delivered appropriately to the right patient at the right time and according to their individual needs across every imaging location. The QA manager collaborates with site leaders to implement actions regarding quality concerns.
Does this position require Patient Care? Yes
Essential Functions
-Responsible for developing, creating, implementing, and sustaining standardized reporting templates, exam protocols, procedures, and practices across the enterprise.
-Responsible for building/hiring modality QA specialists; participates in new hire interviews for all modality QA specialists positions; supervises and mentors staff; oversees corrective action, as needed, within areas of oversight; assigns work, evaluates performance and ensures ongoing competency; oversees the implementation of work schedules (to include off-hours work, as needed to support operations); oversees payroll, manages time off requests, etc.; performs performance evaluations; Ensures QA specialists are compliant and competencies are completed to be a scanning sonographer; ensures adequate time is allotted for specialists to scan.
-In collaboration with local leaders, facilitates and oversees the process for the American College of Radiology (ACR) initial and renewal accreditation on all applicable sonography equipment across the enterprise; maintains equipment quality assurance to meet additional third-party agency requirements, including but not limited to: The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS), Department of Public Health (DPH), etc.
-Partnering with local leaders, modality experts, medical/service chiefs, Director of QA and US operations, Vice Chair of Professional Integration, and Vice Chair of Technical Integration to facilitate ongoing enterprise protocol standardization efforts; collaborates with staff, radiologists, department leadership, modality leadership, physicists and QA Specialists to ensure imaging protocols, image quality, and safety are optimized across the system. The QA Manager collaborates with vendors to collect and analyze quantitative and qualitative statistical data to identify and resolve technical issues or inefficiencies.
-Daily/Weekly/Monthly/Yearly reporting on identified metrics (as required) and ad-hoc requests, as needed, to ensure continuous quality across the enterprise.
-Reviews and Manages supply/expense budgets for administrative support to cost centers. Provides input for areas where administrative expenses reside outside of immediate cost centers of oversight. Aligning imaging procedures through quality assurance will reduce the redundancy of work, resulting in cost management.

Education
Bachelor's Degree Medical Imaging preferred or Associate's Degree Medical Imaging required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Magnetic Resonance Imaging [ARRT-MR] - American Registry of Radiologic Technologists (ARRT) required

Experience
Relevant work experience in respective modality 5-7 years required

Knowledge, Skills and Abilities
- Interpersonal Skills sufficient to interact effectively with patients, patient families, departmental staff, leadership, medical staff, and other hospital personnel; present a positive and professional appearance and attitude; demonstrate flexibility and willingness to adapt to diverse roles as a departmental team member.
- The QA manager must use independent judgment, ingenuity, and initiative under pressure in various situations. Must possess analytical abilities necessary to effectively utilize advanced knowledge of imaging processes, assist in developing practices, protocols, and procedures, ensure compliance, and evaluate equipment familiarity with quality standards and processes to follow federal, state, and local regulations.
- Ability to adapt to changing paces (stressful situations) within the department. Critical thinking and problem-solving skills to review systems, identify quality issues, and propose solutions to correct quality errors.
- Possess a basic understanding of DICOM, Networks, Image distribution, and regulatory requirements related to the modality.
- Ability to adapt to multiple work environments and flexibility to work from numerous locations, possibly multiple locations within a given week, across the enterprise.
- Must be aware of hazards within the department (i.e., ionizing radiation, MRI safety zones, etc.) and adhere to safety standards established by MGB and affiliates and regulatory agencies, ensuring staff are also knowledgeable and comply with policies associated with department hazards.



Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


  • The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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