Sr. Manager, Sustainability & Social Compliance

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, New Era has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY.

Apply to join New Era's team!

The Senior Manager, Sustainability & Social Compliance will serve as a key member of a global social compliance team, with the majority of team members based in Hong Kong. This is a unique and impactful opportunity that will support both New Era Cap and '47 Brand. This role provides strategic and technical leadership for the company's compliance and sustainability programs, ensuring alignment with the Workplace Code of Conduct, international labor standards, environmental regulations, and customer/licensor requirements. The position will drive continuous improvement across the supply chain, integrating sustainability goals with social compliance efforts to protect and enhance brand reputation.

Responsibilities

Sustainability

• Stay current and lead compliance with global legislation (e.g., California Climate Disclosure Bill, NY Fashion Act, EU CSDDD, UFLPA) and ensure organizational readiness
• Monitor and report on environmental performance across the supply chain, in collaboration with global partners
• Engage suppliers on sustainability practices, including energy use, waste reduction, and climate impact
• Develop and implement sustainability initiatives aligned with corporate ESG goals and regional priorities

Social Compliance

• Collaborate closely with the Hong Kong-based compliance team to implement and monitor global social compliance strategies
• Lead North American execution of audit programs, including risk-based planning, auditor coordination, and performance evaluation
• Support supplier onboarding and training in alignment with global compliance standards
• Advise suppliers on corrective action plans and monitor remediation progress in coordination with regional team members
• Ensure consistent communication and alignment between U.S. and Hong Kong teams on compliance priorities and reporting

Governance and Reporting

• Provide regular updates to senior leadership and the Board on compliance and sustainability performance
• Contribute to annual FLA evaluations and other external assessments
• Keep all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Strong knowledge of global labor standards, environmental regulations, and ESG frameworks
• Experience managing audits and corrective action plans across regions
• Excellent communication and stakeholder engagement skills, including cross-cultural collaboration
• Ability to travel domestically and internationally as needed

Education and Experience

• Bachelor's degree in Business, Sustainability, Human Rights, or related field required; Master's preferred
• Seven (7) to ten (10) years of experience years in social compliance, sustainability, or corporate responsibility

Travel Requirement

• This position will either be based at New Era Cap's Headquarters located in Buffalo, NY, or at '47 located in Westwood, MA; remote candidates who can travel to HQ as needed may be considered
• Up to 20%; domestic and/or global as needed

The salary range for this posted position is $110,000 - $165,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment at New Era Cap's HQ celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

HQ offers an inviting atmosphere, complete with an on-site cafe, fitness center, and Flagship store. As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!