Patient Escort Supervisor - Full-Time (Evening Shift) - Union Hospital

Location: Union Hospital
Shift: 3:00 PM - 11:30 PM
Schedule: Includes working every other weekend and participation in the holiday rotation

About the Role

ChristianaCare is seeking a dedicated and experienced Patient Escort Supervisor to join our team at Union Hospital. In this vital leadership role, you will oversee Patient Escort Services, Environmental Services, and Textiles operations to ensure safe, efficient, and compassionate transport of patients and materials throughout the hospital.

Key Responsibilities

• Supervise and coordinate daily activities of Patient Escort Services staff, with a focus on dispatch operations.
• Manage incoming transport requests, prioritize tasks, and dispatch personnel using two-way radios or pagers.
• Align transport schedules with patient treatment plans and on-demand needs.
• Monitor staff performance, provide coaching, and support professional development.
• Maintain accurate records of daily operations, equipment usage, and incident reports.
• Ensure compliance with safety protocols and regulatory standards.
• Foster positive relationships with hospital departments, patients, and visitors.
• Serve as a role model for service excellence and ChristianaCare's Core Values.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of experience in patient transport or a similar healthcare setting preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage dispatch systems and coordinate complex schedules.
• Comfortable using radios, pagers, and basic computer applications.
• Must pass a back evaluation examination.

Physical & Work Environment Requirements

• Ability to sit for extended periods and perform occasional lifting, pushing, and pulling.
• Exposure to various weather conditions, cleaning agents, and hospital environments.
• Frequent use of headsets and handwashing required.
• Occasional contact with bodily fluids and infectious materials.

Why ChristianaCare?

At ChristianaCare, we are committed to excellence in patient care and employee well-being. Join a team that values compassion, innovation, and collaboration in a supportive and inclusive environment.

Ready to make a difference?
Apply today and become a part of a healthcare system that puts people first.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/