Office Assistant I, Gynecology at Newark

ChristianaCare Gynecology at Newark is looking to hire a Medical Office Assistant I.

Gynecology at Newark is located at 4755 Ogle town Stanton Road, Suite 1900 in Newark Delaware. Christiana Women's Health offers comprehensive gynecologic care in a supportive environment, guiding clients through menopause management, and overall health maintenance. ChristianaCare offers respectful, compassionate, expert, and empowering care for women. It's a compassionate partnership, focusing on education and preventive care, and is accessible, accepting most major insurances and welcoming new patients. Annual gynecology visits are crucial for long-term health, enabling early detection of conditions like cervical cancer, monitoring reproductive health, managing menopause, and building a trusted relationship with your provider. These visits also provide an opportunity to ask questions and take proactive steps.

Gynecology at Newark provides GYN services, including annual well-woman exams, Pap smears, breast exams, STI/STD screenings, menopausal care, and basic adolescent gynecology.

The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

ChristianaCare Women's Health at Newark | ChristianaCare

Work Schedule:

• Monday through Friday from 8:00am - 4:30pm

Duties / Responsibilities:
The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• Medical receptionist or medical assistant degree preferred but not required.

• Experience in a medical office setting or customer service environment is preferred but not required.

Strengths and Qualities:

• Attention to detail.

• Adaptability

• Excellent communication skills

• Organization

• Problem-solving

When we lead with love, excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/