Field Service Technicians

ABB Inc.
United States, North Carolina, Cary
305 Gregson Drive (Show on map)
Oct 18, 2025
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Workshop Manager Your role and responsibilities ABB Motion Services is currently hiring multiple skilled Field Service Technicians to join our dynamic national field service team. We're seeking candidates who hold a valid Electrical Fitter License, bring strong mechanical aptitude, and are confident using essential Microsoft Office applications. In these roles, you'll be responsible for performing testing, diagnostics, and service work on large-scale rotating electrical machines of low to medium complexity. You'll also play a key role in delivering outstanding customer service and collaborating closely with both our clients and internal ABB teams. If you're ready to take your technical expertise on the road and be part of a high-performing crew, we'd love to hear from you! The work model for the role is: hybrid You will be mainly accountable for: Executes service work with urgency and precision, ensuring customer satisfaction and retention through clear communication and quality delivery. Identifies on-site improvement opportunities, collaborates with customers to resolve pain points, and informs account teams of potential solutions. Performs certified field service tasks, troubleshooting issues remotely or on-site using appropriate tools, and recommends preventive actions. Prepares materials and documentation, ensures readiness and quality of parts, and completes service activities to standard with a first-time-right approach. Qualifications for the role Must hold an Electrical Fitter License or Restricted Disconnect/Reconnect License. Requires frequent travel to remote locations and at least 2 years of industry experience. Demonstrates strong mechanical aptitude and provides technical support while adhering to OHS and regulatory standards. Proficient in Microsoft Office for effective documentation and communication. What's in it for you? Enjoy a rewarding package that goes beyond the basics-our payable allowances include a generous living away from home allowance, a car allowance to keep you moving, and a bonus incentive plan that recognizes your impact. More about us ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.