Office Manager

Orrick currently has an excellent opportunity for a Office Manager for our Charlotte office.

The Role: The Charlotte Office Manager oversees office operations and fosters a productive workspace for attorneys and staff. Working with the Office Leader and Regional Director of Administration, this role ensures resources and drives workplace initiatives. Working with Team Support, provides hands-on executive assistant support.

Office Operations:

• Manage day-to-day office functions, including vendor relations, space allocation, maintenance, and construction projects.
• Coordinate with firm and office leadership on space management, budgeting, and reporting.
• Ensure risk management policy compliance

Leadership and Support:

• Collaborate on special projects and support initiatives that enhance staff performance and client service.
• Demonstrate adaptability, strong communication, and serve as an organizational resource.
• Foster a collaborative team environment and coordinate office events, wellness programs community service activities and employee engagement programs.
• Handle confidential matters responsibly.

Executive Assistant Support:

General

• Proactively coordinates all administrative details on projects as requested by assigned attorneys, Team Leads or Director of Administration, including workflow between clients, timekeepers, and other staff. Anticipates and plans, with the goal of reducing partner administrative burden.
• Acts as a resource for organizational knowledge - who to go to for what, and how to get things done expeditiously.
• Proactively encourages lawyers to delegate non-billable tasks; allowing the lawyer to focus on legal work and client service.
• Develops a solid understanding of their assigned partners, their practices, and clients.
• Fosters strong relationships both internally and externally.
• Maintains and demonstrates technical fluency in firm-licensed software and practice group specific tools and processes; leans into emerging technologies and adapts to new software quickly.
• Acts as a team player, assisting colleagues during peak workloads and contributing to a positive and supportive team culture.
• Provides on-site EA office coverage consistent with local office coverage needs determined by the Office Leader, Team Lead, and Director of Administration.

Practice Support

• Intakes attorney requests, evaluates where technology could be used, delegates to appropriate resources or handles the request, as appropriate.
• Prioritizes and helps attorneys meet due dates for important and deadline driven tasks.
• When delegating, gives clear instruction about assignments to other Orrick resources, including requirements, deadlines, and any relevant details. Owns the project, even though delegating.
• Partners with lawyers and other Orrick resources to ensure expeditious opening of new matters, follows up with internal and external resources as needed.
• Handles point to point travel, using Orrick's online booking tool CONCUR and coordinates with firms travel agency on complex travel arrangements. Understands and applies firm travel guidelines.
• Schedules both in-person and virtual meetings, events, teleconferences, and videoconferences and ensures all logistics are appropriately managed.
• Leverages partner profiles in O(ex) to understand lawyer's preferences.
• Produces documents, utilizing litigation or transactional terminology, appropriately applying rules and formatting of court. Assembles finished documents in accordance with court rules.
• Collaborates with WLDS on document processing tasks and ensures their availability to complete tasks in required timeframe.
• Collaborates with Court Services department and Managing Attorney Offices on filing of documents with courts and administrative agencies.
• When needed, performs document edits; prepares redlines/comparisons; creates and edits worksheets and reports; formats documents.

Billing and Expenses

• Oversees creation of expense reports and payment and funds requests by WLARC and monitors for payment/completion.
• Serves as a point person for time entry, delegating to WLARC where possible; stays abreast of relevant outside counsel guidelines.
• Integral part of helping to generate complete and accurate bills using the latest technology and automation.
• Assists lawyers with follow-up on past-due and short pay invoices.

Continuous Improvement

• Participates in firm initiatives and special projects.
• Escalates to resource managers, as needed, when challenging projects, time constraints or requests require.
• Contributes to a collaborative, congenial and productive team environment.
• Participates in team meetings to share insights, and collectively problem-solve to overcome challenges, documenting best practices and lessons learned to promote continuous improvement.
• Proactively identifies and makes suggestions for process improvements; contributes to an environment of innovation.
• Demonstrates an openness to constructive feedback and a flexibility to adjust behavior or performance, as needed.
• Participates in training sessions to enhance skills and knowledge
• Other duties as assigned.

• Bachelor's degree or equivalent experience.
• Minimum of 5+ years' experience in a law firm environment preferred.
• Excellent computer skills, including MS PowerPoint, Excel, Word and Outlook e-mail and calendar.
• Excellent organizational skills.
• Proven ability to handle multiple tasks, concurrent projects and competing priorities in a high-volume, fast-paced, and deadline-driven service organization. Proactive and enthusiastic approach to client service and teamwork.
• Willing to take on new responsibilities, as needed; adapts quickly to changing circumstances and demonstrates a flexible approach to work.
• Strong analytical, problem-solving and interpersonal skills, as well as excellent communication and collaboration with all levels of the organization and with clients.
• A proactive, solutions-oriented approach to work, projects, interactions, and service.
• A strong sense of accountability, comfort with ambiguity and changing priorities, and ability to take ownership of projects and tasks.

Who is Orrick? Orrick is a global law firm focused on delivering innovative solutions for four sectors: Technology & Innovation, Energy & Infrastructure, Finance and Life Sciences & HealthTech. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets. We are recognized globally for delivering the highest-quality legal advice and for our culture of innovation and collaboration.

Compensation and Benefits

The expected salary range for this position is between $74,000 and $100,000.

Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick's estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education, particular skills or expertise, geography. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life; robust mental well-being programs; child, family, elder, and pet care benefits; short- and long-term disability and industry leading parental leave benefits, health savings account contributions (w/applicable medical plan), flexible spending accounts, and a 401K program. This role will receive compensated time off through our Paid Time Off program and paid holidays.

Please visit www.orrick.com for more information about the firm.

How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. Orrick accepts applications for this position on an ongoing basis, until filled.

We are an Equal Opportunity Employer.

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