Specialist, HR Operations

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Key Responsibilities:

• HR Process Administration:
  • Support day-to-day HR operations, including employee record management, new hire processing, and offboarding.
  • Assist with payroll processing, ensuring accurate and timely data input into the system.
  • Administer benefits programs, including enrollment, changes, and inquiries from employees.
  • Ensure employee data is accurately entered and maintained in the HRIS system.
• HRIS Management:
  • Maintain and update HR systems (HRIS) to ensure the accuracy and integrity of employee data.
  • Troubleshoot and resolve HR system issues, and assist with HR system upgrades or improvements.
  • Provide HR system training to employees as needed and ensure proper usage of the system.
• Compliance & Documentation:
  • Assist in ensuring compliance with labor laws, company policies, and procedures.
  • Prepare and maintain various HR documents, including employment contracts, personnel files, and reports.
  • Support HR audits by ensuring all documentation is accurate and up to date.
• Employee Inquiries & Support:
  • Serve as the point of contact for HR-related inquiries from employees, providing timely and accurate information regarding HR policies, benefits, and procedures.
  • Assist employees with any payroll, benefits, or HR system questions.
• Reporting & Analysis:
  • Assist in preparing HR reports and data analytics, such as headcount, turnover, and benefits utilization reports.
  • Generate HR metrics and KPIs to help assess the effectiveness of HR programs and processes.
• Process Improvement:
  • Identify opportunities for improving HR processes and suggest ways to increase efficiency and streamline workflows.
  • Collaborate with the HR team to implement process changes or upgrades.

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 2+ years of experience in HR operations, HR administration, or a similar role.
• Proficiency with HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint).
• Basic knowledge of HR processes such as payroll, benefits administration, and employee relations.
• Strong attention to detail and excellent organizational skills.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Preferred Qualifications:

• Experience with specific HRIS systems such as Workday, ADP, SAP, or similar platforms.
• Certification such as SHRM-CP or PHR (preferred but not required).
• Knowledge of HR compliance regulations, such as FMLA, FLSA, and EEO.
• Experience in a large, dynamic organization or global environment.

Key Skills:

• HR Process Administration
• HRIS Management
• Payroll and Benefits Support
• Compliance and Documentation
• Employee Relations
• Reporting and Data Analysis
• Process Improvement

#LI-AT2

#CORP

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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