Program Manager - Utility Services

If you need assistance with the application process, please notify IB Abel's Human Resources Department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

About Us

IB Abel's 110-year history is a testament to its adaptability, forward-thinking leadership, commitment to safety, and stellar service and project delivery process. Our core values-Responsible, Integrity, Results-Oriented, Ownership, and Professional-shape everything that we do at all levels of the company and are purposefully incorporated into all company communications, meetings, and strategic planning. Our use of the EOS model (Entrepreneurial Operating System) also provides structure and clarity among all levels of the company to maintain focus on our shared goals.

IB Abel (IBA) is committed to providing ample learning and career development opportunities to its team members via our Associate's Program in Project Management, Estimating, and Accounting and our growing Learning Management System.

The Opportunity

We are seeking an experienced Program Manager who is responsible for strategic oversight, operational leadership, and business development for a line of business (LoB). This role ensures profitable performance, consistent service delivery, strengthened customer relationships, and disciplined growth. The Program Manager directs cross-functional project teams, fosters a culture of safety and quality, and identifies new opportunities that align with company objectives.

Key Responsibilities

Operational Leadership and Expertise:

• Oversee daily operations for the assigned line of business including project planning, workforce allocation, performance tracking, and execution.

• Collaborate with field supervision, project managers, estimators, procurement, safety, and accounting teams to achieve project objectives.
• Monitor operating budgets, schedules, and performance metrics to reduce waste and optimize results.
• Lead problem-solving and issue resolution related to schedule delays, client needs, equipment, staffing, and resource conflicts.

Strategic and Financial Management:

• Develop annual business plans, forecasts, and revenue targets for the LoB.
• Track financial performance including backlog, margin, utilization, and invoicing accuracy.
• Ensure compliance with contract terms, safety regulations, legal requirements, and corporate policies.
• Recommend investments in talent, equipment, subcontractors, and technology to support strategic growth.

Business Development and Client Relations:

• Monitor key safety indicators and work with the SQ Department.
• Identify, pursue, and secure new business opportunities with customer and potential clients.

• Serve as primary point of contact for key clients, utilities, engineers, and strategic partners.
• Support estimating, proposal development, and contract negotiations to ensure competitive and compliant submissions. Review proposals and bids for completeness and compliance with RFP and contractual requirements.
• Submit proposals and bid work to maintain a workload that meets or exceeds revenue, profit, and growth goals.

• Conduct market intelligence research to evaluate trends, competition, and emerging technologies within the electric utility construction space.
• Make presentations to clients, potential clients, or Leadership team.
• Work with Business Development department to develop marketing materials as needed.
• Represent the company at customer events, conferences, and networking forums.

Team Development and Leadership:

• Lead and mentor project managers, coordinators, field supervisors, and support staff.

• Promote accountability, collaboration, and continuous improvement within the program team.
• Participate in hiring, training, performance reviews, and professional development planning.
• Encourage a strong safety culture and partner closely with internal safety resources in implementing industry best practices.

Who We're Looking For

• Bachelor's degree in Construction Management, Engineering, Business, or related field (preferred).
• 7+ years of progressive experience in electric utility construction, power distribution, transmission, substation, or related infrastructure sector.
• Proven track record in project/program management, operational leadership, and business development
  
• Strong understanding of utility construction practices, distribution and transmission systems, civil and electrical work, and field operations.
• Ability to develop and execute business strategies, growth plans, and customer engagement approaches.
• Proficiency with project management software, estimating tools, scheduling systems, and CRM platforms preferred.
• Local to Pennsylvania (preferable) but with regular travel to other offices, customer facilities, jobsites and yard locations for offsite meetings (flexibility to work from home when appropriate).
• A "can-do" attitude, strong work ethic, and ability to collaborate effectively with various teams.

Why Choose IBA

• Culture of Growth: Many of our leaders started in entry-level field roles and advanced within the company.
• Flexibility & Autonomy: We empower our team to succeed without micromanagement.
• Competitive Compensation & Benefits: Includes competitive salary, vehicle allowance program, 401(k) with company matching, tuition reimbursement, and comprehensive benefits package including medical, dental, and vision.
• Stability & Variety: Work for multi-generational family-oriented business on diverse, fast-paced projects without the stress of a large corporate structure.
• Incentives: Performance-based bonuses/incentives and a progressive PTO programs that grows with your tenure!
• Collaboration: A team environment where we work together to solve challenges and celebrate wins.

Step Into a Career That Powers the Future!

IB Abel is an equal opportunity employer, all qualified applicants are encouraged to apply.