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Front Office Admin Support (CAN Clinic)

University of California - Los Angeles Health
United States, California, Los Angeles
Jan 22, 2026
Description The Department of Psychiatry is seeking to hire a full-time Front Office Admin to support our Child and Adult Neurodevelopment Clinic (CAN). The CAN Clinic provides comprehensive diagnostic evaluations for children, adolescents, and adults with neurodevelopment conditions and social development impairments related to autism spectrum disorder (ASD), developmental delays, and genetic conditions. Primary duties include:
  • Answering and directing central phone lines
  • Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
  • Patient scheduling, interviewing, encounter registration
  • Verifying insurance benefits and record benefit for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned
Salary range: $26.42/hr - $37.49/hr
Qualifications
Degree in Psychology (preferred)

Minimum 1 year work experience in a customer service environment

Experience working with infants, children, and families

Knowledge of autism spectrum disorder and developmental disabilities

Ability to speak and write in Spanish (highly preferred)

Working knowledge of Medi-Cal, HMOs, PPOs, third party payors, authorization and eligibility requirements and regulations

Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of medical terminology

Knowledge of patient related policies and procedures (preferred)

Knowledge of Microsoft Word, Windows, Outlook, and other PC Applications

Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

Ability to work flexible schedule

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