Description
Responsibilities:
- Will operate various floor machinery such as: Speed Scrubber, Floor Buffer, Carpet Extractors
- Prepare and wax tile floors
- Operate and maintain floor machinery
- Enhances the guest experience by providing exceptional service.
- Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary
- Monitors ash/trash containers, cleaning and removing trash as necessary
- Cleans ashtrays
- Cleans glass surfaces
- Cleans restrooms
- Cleans slot bases/machines; pushes in slot chairs
- Greets 7 interacts with guests when appropriate
- Uses cleaning chemicals as instructed
- Uses safety equipment as required
- Communicates all maintenance issues to supervisor.
- Executes daily cleaning projects.
- Collects/secures lost-and-found articles.
- Restocks storage closets daily.
- Trains new employees as needed.
- Establishes and maintains close working relationships with all Dover Downs employees to ensure maximum cooperation, productivity, morale and guest service.
- Adheres to department and property policies and procedures.
- Represents Dover Downs Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
- Control inventory of supplies.
- Maintains knowledge of the property.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors and guests.
- Follows all relevant policies and procedures.
- Complies with the company's recycling program standards.
- Provides exceptional customer service
- Performs other duties as assigned.
Work Environment:
- Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
- Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education
High School (required)
Experience
Union Representation: Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable. (required)
Must be able to understand and communicate in English and possess good communication skills. (required)
Must be able to work independently. (required)
Must be reliable and have initiative. (required)
Must be able to work weekends, holidays and nights as needed. (required)
Licenses & Certifications
DE Service License (preferred)
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
|