New 
Document Control & Training Specialist
 Spectraforce Technologies | |
 | |
 Jan 29, 2026 | |
|
Position Title: Document Control & Training Specialist
Work Location: Mettawa, IL 60045 Assignment Duration: 2 Months Work Arrangement: Hybrid (Remote: Monday & Friday; Onsite: Tuesday, Wednesday & Thursday) Position Summary: Responsible for capturing and documenting essential Purchase Order (PO) process steps and standard operating procedures to ensure compliance and efficiency. Collaborate closely with cross-functional teams and stakeholders to gather process requirements, interview team members, and validate procedures. Background & Context: Short-term role supporting a specific project related to Purchase Order (PO) process documentation for the International Market Access & Pricing team, a global organization. Key Responsibilities: * Create, update, and maintain comprehensive written process documentation for PO procedures. * Conduct stakeholder interviews, research, and requirements gathering to ensure documentation is accurate and actionable. * Develop training materials (presentations, guides, reference sheets) tailored to diverse audiences. * Facilitate group training sessions and collect feedback for ongoing improvement. * Recommend, implement, and optimize use of workflow efficiency tools (e.g., Smartsheet, Excel, Asana). * Communicate status updates, training progress, and improvement recommendations to management. * Investigate and propose solutions for process inefficiencies and address documentation discrepancies. * Provide guidance and answer technical/non-technical questions about PO process and associated tools. Qualifications & Experience: * Bachelor's degree in business, Operations, Communications, or related field (preferred). * 3-5 years relevant experience in process documentation, operations, training, or continuous improvement roles * Experience in project/program management, or team training (a plus). * Proficient in Microsoft Office Suite; preferred hands-on experience with Smartsheet, Asana, or similar workflow tools. * Demonstrated process mapping and SOP writing ability. * Excellent written and verbal communication skills; able to interact effectively across functions. * Experience facilitating training sessions and developing instructional materials. * Strong stakeholder engagement and interviewing skills. * Analytical mindset: able to solve problems, propose, and implement improvement strategies. * Detail-oriented and able to operate with minimal supervision. * Strong process documentation and SOP writing skills * Experience mapping workflows and documenting step-by-step processes * Ability to interview stakeholders and gather requirements * Training creation and facilitation experience (virtual sessions) * Familiarity with workflow and project management tools: Smartsheet, Excel, Asana, or similar tools * Tech-savvy mindset; ability to connect systems and documentation * Strong communication skills (written and verbal) * Ability to work independently while collaborating closely with the team * Detail-oriented, analytical, and comfortable challenging existing processes constructively | |