Security Officer - CRE Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - CRE Reception Desk in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a busy commercial real estate location, you will welcome tenants and guests, manage access control and visitor logs, and support badge issuance and key control. You will monitor cameras and alarm activity, document incidents, and communicate clearly with property staff and responders. At Allied Universal, you will bring agility, reliability, and integrity to every interaction, delivering through teamwork and a people-first culture.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or contractors at the front desk by following site-specific access control procedures, visitor registration requirements, and building policies.
• Monitor lobby activity, building entry points, and/or security-related systems such as cameras, alarms, or access control in accordance with post orders, and report irregular activity to management and/or the appropriate responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including dispatching notifications, documenting details, and assisting with emergency response activities as directed.
• Answer phones, process inquiries, and coordinate with property management regarding deliveries, service calls, work orders, and/or after-hours access requests in a professional manner.
• Complete detailed, accurate, and timely security-related reports, logs, and shift handoffs, including visitor activity, key control, and incident documentation.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.