Executive Value Story Director - Adobe Enterprise Solutions

At Adobe, our mission is to transform how enterprise value is conveyed, quantified, and amplified. The Executive Value Story Architect serves an essential function in turning Adobe's innovation into clear, credible, and convincing business impacts for senior executives. This position emphasizes Adobe's Digital Marketing and Experience Cloud solutions, supporting leaders in understanding how Adobe promotes growth, efficiency, and competitive differentiation through advancing customer engagement and journey refinement.

In this position, you will build and operationalize a world-class executive value storytelling capability. This capability quantifies impact, connects strategy to outcomes, and enables Adobe leaders to confidently communicate measurable business value across marketing-led transformations-including personalization, customer journey optimization, content velocity, and data-driven growth. Your work will develop how Adobe tells its value story across customers, industries, and executive forums worldwide.

Key Responsibilities

• Partner with Ultimate Success teams to extract insights from customer engagements, adoption data, and performance metrics across Adobe Enterprise solutions, including Customer Journey Management, Digital Analytics, Personalization, Digital Media, and Content Supply Chain.
• Measure and confirm return on investment, converting robust analyses into clear, executive-ready summaries aligned with the priorities of the chief executive, chief financial, and chief marketing officers.
• Develop standardized storytelling templates grounded in verified data and quantified outcomes.
• Conduct deep analytical studies to isolate Adobe's influence on business drivers. These include revenue growth, market share expansion, operational efficiency, and cost reduction. The focus is strongly on marketing-led growth.
• Develop scalable storytelling frameworks that connect outcomes to different sectors and applications. These frameworks enable consistent reuse across customers and verticals, including omnichannel personalization, campaign optimization, first-party data activation, and content return on investment.
• Maintain a self-service executive value story repository, ensuring content accuracy, currency, adoption tracking, and usage analytics.
• Develop intelligent match-making logic that recommends relevant customer stories based on executive priorities, industry context, and business objectives.
• Support executive briefings and customer engagements by offering clear talk tracks. Provide data-supported theses and quantified proof points tailored for board-level, CEO, CFO, and senior Digital and Marketing leaders.

Minimum Qualifications

• 10+ years of experience in value realization, management consulting, strategy, analytics, or product marketing roles, preferably supporting Digital Marketing, Customer Experience, or SaaS platforms.
• Demonstrated ability to build CEO- and CFO-ready value narratives supported by verifiable, defensible business metrics.
• Proven experience influencing and collaborating with senior customers, including EVP, SVP, and C-suite leaders.
• Outstanding written and verbal communication skills, with a track record of distilling complex analyses into persuasive executive narratives.
• Bachelor's degree or equivalent experience in Business, Economics, Statistics, Computer Science, or a related field; MBA or advanced degree preferred.

Skills That Set You Apart

• Strong familiarity with Adobe Enterprise products, with a focus on Adobe Experience Cloud and Digital Marketing value realization methodologies, including targets such as conversion, retention, lifetime value, media efficiency, and content performance.
• Experience translating marketing and client happiness performance into financial and operational outcomes.
• A portfolio of data-driven executive stories demonstrating enterprise-level impact.
• Experience with industry benchmarking across Retail, CPG, Media, Financial Services, and Healthcare, particularly as it relates to Digital Marketing maturity and customer experience transformation.
• Ability to map value stories across adjacent industries and use cases, enabling scalable reuse and consistent executive relevance.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.