Navigating Coordinator

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Patient Navigator Coordinator to support all Virginia Oncology locations.

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• Provide assistance in two highly functioning support services within the Practice: Social Work and Patient Navigation.
• Appointment notification and follow up calls for the Social Work team
• Completes applications for patient resources
• Work in Navigation Patient Tacker Smart Sheet to track patient identification to the Enhanced Oncology Model
• Place follow up appointments on Navigators calendars and starting and ending performance periods for patients within the EOM program.
• Provides medical literature, websites and support group information to patients and caregivers.
• Assists patients in keeping follow-up appointments after treatment is completed.

• Must have the ability to critical think and utilize appropriate resources.
• Excellent communication skills in efforts to promote collaboration with the multidisciplinary team for the continuity of patient care.
• High school diploma or equivalent
• Minimum of four years experience working within a clinical health care environment
• Oncology related education, counseling, planning, management or similar experience required
• Medical Assistant (certified) experience with medical, radiation, and /or surgical oncology/hematology patient population preferred

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to toxic substances, medicinal preparations, and chemotherapeutic agents.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.