Mental Health Survey Support Intern - College

NOTE: This posting will close on February 20, 2026 or after 25 applications are received, whichever occurs first.

Are you a college student who is ready to make a real-world difference in the mental health field? Turn your passion for mental health advocacy into action as an intern with the Office of Mental Health and Substance Abuse Services (OMHSAS). We are looking for a dedicated part-time Mental Health Survey Support Intern to join us from Summer 2026 through early Fall 2026. In this role you will play a vital part in managing data for surveys focused on Pennsylvania's publicly funded behavioral health services. Apply today and help our team improve mental health services for every citizen in Pennsylvania!

In this role, you will serve as the primary frontline representative responsible for the intake and analysis of perception of care surveys, a critical instrument used to evaluate public services across the Commonwealth. These surveys capture the diverse experiences of consumers utilizing therapy, psychiatry, and inpatient services, including detoxification and rehabilitation centers. Operating out of Harrisburg, you will manage the collection of mailed responses and oversee the precise entry of data into the departmental database.

Beyond technical data entry, you will perform essential qualitative analysis by reviewing and categorizing individual consumer comments. This task requires a high degree of discernment, as you will navigate a wide spectrum of feedback ranging from expressions of gratitude and praise to urgent requests for assistance and the identification of systemic issues. Ultimately, OMHSAS will rely on your diligence to ensure that the voices of Pennsylvanians are accurately represented, directly influencing the quality of care and service delivery provided by our team.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• This is a part-time internship beginning Summer 2026 through early Fall 2026.
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with up to a 60-minute lunch. Scheduled work days and hours are flexible. A minimum of 20 hours per week is expected unless directed otherwise.
• Telework: You may have the opportunity to work from home (telework) part-time up to 4 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Additional Requirements:

• You must be able and willing to pick up surveys in Harrisburg's Strawberry Square post office.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.