Remote New

Business Analyst Lead

Symetra
paid holidays, sick time, 401(k)
United States
Feb 11, 2026
Symetra has an exciting opportunity to join our team as a Business Analyst Lead! About the role Responsible for performing the most complex, cross functional and cross company business and process analysis. Scope of work includes understanding of business analysis techniques needed to effectively and efficiently analyze enterprise-wide systems, extracts and interfaces. Accurately represents the interrelationships between systems and processes with those of the overall enterprise and how changes impact each. Uses understanding of enterprise systems relationships to assess process and systems improvements to insure alignment of current needs with desired future direction. Solid understanding of Symetra's business and systems domains as well as the industry in which we operate. Functions as a division resource and subject matter expert on business analysis techniques and can coach others. What you'll do in this role Business Analysis Planning and Monitoring: How business analysts determine which activities are necessary in order to complete a business analysis effort. Stakeholder identification, selection of business analysis techniques, process that will be used to manage requirements, and how to access the progress of the work. Evaluates project complexity of all domains (Business, IT, Vendor) Builds relationships with business partners including users, vendors, project team and management at all levels. Develops a communication plan to meet the needs of all business partners and can adapt communication style to different audiences. Utilizes advanced techniques and tools to measure quality of business analysis and implements change based on the metrics. Requirements Management and Communications: How business analysts manage conflicts, issues and changes in order to ensure that stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use. Manages changes to requirements and assesses impact to scope of complex projects. . Develops and maintains traceability of the requirements from planning through post-production phases of projects to ensure quality of delivery. Understands, develops and applies reuse standards for maintaining requirements. Elicitation: How business analysts work with stakeholders to identify and understand their needs and the environment in which they work. Ability to use the advanced analysis tools and techniques, identified in planning, to accurately flush out requirements. Able to determine when additional information is needed Accurately documents the requirements so that the stakeholders understand and can review Validates the requirements are what the stakeholders intended in order to meet their needs. Enterprise Analysis: Identify business needs, refine and clarify the definition of the needs and validate the solution meets the needs. Requirements Analysis: How business analysts prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the organization and stakeholders. Ability to prioritize requirements based on cost, timelines and business value. Solution Assessment: Assess proposed solution to determine which solution best fits the business need, identify gaps in solution, and determine necessary workarounds or changes to the solution. Process Analysis: Utilize process modeling tools and techniques to identify and break down phases of a process in order to create an understanding of the inputs, outputs, and operations that take place during each phase. User Acceptance: Develop acceptance criteria to ensure business needs are met. Facilitate user acceptance testing for complex projects. Utilize automation tools, and implement new features of tools, to ensure quality and efficiency in testing Coaching: Working with other analysts, at all levels, to increase their knowledge of business analysis tools, techniques and systems, targeted toward the level of the analyst. Ability to customize coaching approach based on the experience and learning style of the other analyst. What we offer you "Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they cannot see in themselves. You may be overqualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company's deep commitment to diversity, equity, and inclusion-it's not just a statement, it's an active and ongoing priority that's felt throughout the organization." -Charlotte G., Sr. Underwriter - Consultant Stop Loss Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out ourSymetra Benefits Overview Compensation Salary Range: $87,900- $146,500 plus eligibility for annual bonus program Who you are: Experienced professional with considerable and extensive knowledge for the role. Possesses wide range of experience and uses professional practices to resolve complex issues in creative and effective ways. Is the recognized expert within the department or division. Work requires in-depth knowledge of the field as well as the ability to evaluate external factors and impact strategic goals. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-OR1 #LI-Remote