Public Safety Analyst

DEPARTMENT OF PUBLIC SAFETY
EMERGENCY COMMUNICATIONS CENTER
PUBLIC SAFETY INFORMATION ANALYST

Background
The Department of Public Safety provides video surveillance, card access, security alarm monitoring and administration to the University of Minnesota on a system-wide basis. These services are provided on a "for the good of the University" basis, utilizing central funding.

Position Description
The Emergency Communications Center within Public Safety (PSECC) has the primary responsibility for the operation and maintenance of security systems. Under the direction of the 24-hour center management team, this position supports advanced safety and security operations and investigations throughout the University system in the Advanced Real-time Crime and Threat Information Center (ARCTIC). Major responsibilities include supporting response to incidents impacting safety and security, investigating complex security and public safety incidents, disseminating intelligence to first responders in real time, and conducting
standardized programming and troubleshooting of systems.

Safety and Security Operations (40%)
* Operates numerous complex emergency and security systems (CAD, radio, video surveillance, card access,
alarm, and emergency notification systems.
* Performs active surveillance monitoring and virtual patrols of all campuses.
* Responds virtually to safety and security incidents using a large suite of technologies and relays information to responders.
* Supplements 24-hour operations by assisting in answering calls for service, such as lockouts, elevator entrapments, security escorts and dispatching.

Security Investigation and Analysis (40%)
* Performs forensic Investigations of incidents using various security and law enforcement technologies.
* Queries protected databases to aid in completing investigations.
* Provides comprehensive reports of events occurring on University campuses and properties.
* Works with investigators to gather information, documentation, and evidence.
* Prepares and maintains reports and records, including logging various requests, incidents, and actions taken.

System Programming Support and Troubleshooting (20%)
* Performs programming tasks on video management, access control and alarm monitoring systems following standard, predetermined steps.
* Continuously evaluates alarm instructions and standard operating procedures, making recommendations to center management.
* Reports, documents, and manages alarm response failures.
* Troubleshoots security equipment issues and coordinates repairs as necessary.

Work Environment
This is a hands-on position in a 24x7x365, high impact, high performing environment. Work is performed in an office setting weekdays, evenings, weekends and holidays as needed with potential for 24-hour availability.

Minimum Qualifications
* Six or more years of any combination of relevant post high school education, training, and/or experience.
Demonstrated technical and problem-solving aptitude. Experience working with multiple, complex software systems. Ability to self-initiate and work under minimal supervision. Valid driver's license is required.
* Must be able to obtain and maintain MnJIS certification in compliance with NCIC standards.
* Must be able to pass a criminal background check after offer is made.

Preferred Qualifications
* Bachelor's degree. 2 years prior experience in a 24/7 security or emergency communications center
environment. Knowledge of university geography and operations. Relevant FEMA/NIMS certifications.

Pay Range: $32.28-$53.27/hr ; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).