Development Coordinator

Specific Duties & Responsibilities:

Database Management & Gift Processing

• Serve as the lead administrator for Jhpiego's Raiser's Edge database.
• Enter and maintain accurate and complete donor and gift records.
• Process all gifts, pledges, matching gifts, and sponsorships, ensuring proper coding and acknowledgment.
• Administer campaign and appeal codes and maintain soft crediting and relationship records.
• Maintain and update the systems and gift processing manual.
• Ensure data integrity, confidentiality, and adherence to Jhpiego's data protocols.
• Reconcile gift entries with Finance and ensure all transactions are audit-ready.

Reporting & Analysis

• Develop, maintain, and produce reports, queries, and dashboards for fundraising performance and donor trends.
• Prepare weekly gift and donor reports and share with the Development team.
• Generate donor lists for appeals, events, newsletters, and recognition publications.
• Collaborate with Finance to reconcile philanthropic revenue on a monthly basis.
• Provide ad hoc data and reporting support for fundraising campaigns and leadership requests.

Prospect Research & Data Insights

• Conduct prospect research using tools such as Research Point, DonorSearch, and public databases.
• Compile donor profiles and briefings for leadership and frontline fundraisers.
• Identify new donor prospects and analyze wealth capacity and philanthropic interests.
• Track donor engagement and stewardship touchpoints in Raiser's Edge to support cultivation strategies.

Systems Management & Integration

• Support the integration of online giving platforms (Luminate Online, TeamRaiser, etc.) into Raiser's Edge.
• Test and implement new fundraising technologies and recommend process improvements.
• Collaborate with IT and external vendors to ensure data accuracy and system optimization.
• Maintain compliance with data privacy and security standards.

Donor Stewardship & Team Support

• Assist with drafting, preparing, and mailing donor acknowledgment letters and stewardship materials.
• Track donor recognition activities and event participation.
• Support planning and follow-up for donor meetings and engagement events.
• Provide administrative and logistical support to the Senior Manager, Philanthropy, and broader Development team as needed.
• Support implementation and reporting of digital fundraising campaigns in collaboration with Marketing & Communications.
• Contribute to a collaborative, positive, and donor-centered culture within GECO.

• High school diploma or graduation equivalent.
• Three years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
• Ability to travel up to 5% of the time.

• Bachelor's Degree. Coursework or certification in fundraising, data analytics, or CRM management
• 5+ years of experience supporting individual or foundation fundraising programs

Special Skills, Knowledge and Abilities:

• Experience in nonprofit development fundraising operations, or database management.
• In-depth understanding of modern database and information technologies, particularly Blackbaud products such as Raiser's Edge and Luminate Online.
• Experience with peer-to-peer or online fundraising tools (e.g., TeamRaiser).
• Advanced Microsoft Excel capabilities and proficiency in Microsoft Office programs (Word, Teams, Outlook).
• Experience leveraging donor research tools (Research Point, DonorSearch, WealthEngine) and interpreting donor potential.
• Strong analytical skills with the ability to organize, interpret, and present data clearly.
• Excellent attention to detail, organization, and follow-through.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to confidentiality and ethical handling of donor information.
• Demonstrated interest in philanthropy and understanding of fundraising principles.

Classified Title: Development Coordinator
Job Posting Title (Working Title):Development Coordinator
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $47,193 - $57,443 Commensurate with Experience
Employee group: Full Time
Schedule: Monday - Friday 8:30 am - 5:00 pm
FLSA Status:Non-Exempt
Location:Jhpiego
Department name: 60000069-Global Engagement GECO
Personnel area: Academic and Business Centers