Account Manager - Giact

Mid Market Account Manager

Location

Prefer Allen Texas based candidates with ability to work from the office periodically

Up to 25% travel

About the role

The Mid Market Account Manager is responsible for managing and growing a portfolio of existing clients using LSEG Risk Intelligence identity fraud prevention and payments risk solutions. This role focuses on revenue retention product adoption and identifying expansion opportunities within existing relationships.

The Account Manager works closely with Sales Customer Success and Solution Consulting teams to develop growth strategies and ensure clients are realizing value from our solutions.

Key responsibilities

Manage and grow a portfolio of mid market customers using LSEG Risk Intelligence products

Drive revenue retention and expansion across assigned accounts

Identify opportunities to introduce additional LSEG solutions and new use cases

Partner with sellers to open new opportunities and support deal progression

Develop relationships with key stakeholders across risk fraud compliance and payments teams within client organizations

Lead regular client check ins and quarterly business reviews

Partner with Customer Success and Solution Consulting teams to support adoption and growth

Monitor account health product usage and growth potential

Maintain account plans and forecast updates

Success metrics

Revenue retention across assigned accounts

Expansion opportunities opened and progressed

Increased product adoption and usage

Strong client relationships and long term growth

Qualifications

5-7 years experience in account management customer success or SaaS sales

Experience managing a portfolio of business accounts

Strong relationship management and communication skills

Ability to identify growth opportunities within existing clients

Experience working cross functionally with sales and technical teams

Background in fintech fraud prevention identity verification payments or SaaS solutions preferred

We encourage candidates to apply even if their experience does not perfectly match every qualification listed. We value diverse perspectives and believe strong candidates bring a variety of experiences and backgrounds.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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