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Provider Performance Improvement Specialist - Clinical Workforce Management

McKinsey & Company
parental leave, paid time off
United States, North Carolina, Raleigh
Mar 18, 2026
Consulting
Provider Performance Improvement Specialist - Clinical Workforce Management
Job ID: 107009

Do you want to work on complex and pressing challenges-the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place.
Your Impact
You will help systems design and implement a Next Generation Workforce model to address these systems through our deep global expertise and innovative capabilities. Your team will serve market-leading institutions and hospitals embarking on large-scale transformations to stabilize their workforce and optimize their most important asset: their people.
You will help healthcare providers transform labor performance and workforce composition through a unique combination of clinical expertise, technological enablement & capability building, and proprietary advanced analytics.
You will be actively engaged with clinical and administrative leadership to implement staffing efficiencies and organizational enhancements that boost cost-effectiveness while improving the quality of patient care.
As a nursing professional with workforce management expertise, you will bridge the gap between operational data and bedside reality, focusing on topics such as staffing ratios, nurse retention, and empowering clinicians to practice at the top of their license.
You will take ownership of client relationships, guiding stakeholders through labor-diagnostic findings and long-term implementation projects. For example, you may lead a program to reduce nurse turnover by identifying root causes and deploying capability-building initiatives to stabilize the workforce.
You will be based in one of our North American offices as part of Provider Performance Improvement (PPI), a group within our SHaPE (Social, Healthcare and Public Sector Entities) practice. PPI helps hospitals sustain improvements in quality of care through optimized operating models.
Your Growth
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
Your qualifications and skills
  • University degree with an excellent academic record required; active Nursing license (RN, NP, or equivalent) and experience with healthcare provider strategy and operations are highly preferred
  • 5+ years of experience in a hospital/clinical setting, specifically within workforce management, staffing office operations, or clinical labor consulting
  • Deep interest or experience in workforce-composition optimization and labor assessment. Familiar with strategies for reducing clinician burnout, improving retention, and modernizing care models
  • Demonstrated experience in quantitative data analysis and using metrics to enhance staffing efficiency and clinical workflows
  • High level of entrepreneurship and professional presence to succeed in team-based settings and lead change management efforts on the ground with senior hospital leadership
  • Sound ability to process complex clinical and financial information and present it clearly to multiple stakeholders across a hospital organization
  • Comfortable traveling to client sites, typically 70-80% of the time
Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Our
unwavering commitment to integrity
drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.


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FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role.
For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range
is $192,000 - $192,000 USD -to help you understand what you can expect. This reflects our best estimate of the lowest to highest
[salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important
to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current
organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion
and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families.
This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance,
and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details
regarding our global EEO policy and diversity initiatives, please visit our
McKinsey Careers and
Diversity & Inclusion sites.

Job Skill Group - CSS Associate

Job Skill Code - PS - Specialist

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Industry - Healthcare Systems & Services

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