*Protective Operations Program Manager

Crisis24 Global Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence.

Responsibilities & Expectations

The Program Manager is an experienced Executive Protection Agent tasked with leading a team of at least 40+ agents, wherein you will be responsible for the day-to-day operations of the detail, policies, and procedures. The Program Manager holds the point position in the eyes of the client as the trusted, senior most on-site leader. Scheduling, personnel management, proactive and good communication are a must have for the Program Manager role.

The following are basic functions and responsibilities of this role:

• Ensure the overall safety and security of protectees/corporate employees.
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.
• Communicate effectively with your team and the client.
• Maintain a schedule to effectively account for your teams' needs and preferences of the detail.
• Ensure policies/procedures and licensing requirements are met by your team daily.

Minimum Requirements

• Minimum 5 years' experience managing/directing a security team.
• Ability to train, lead, enforce, and uphold standards/policies while communicating effectively with a team of 40+ assigned personnel.
• Ability and experience communicating directly with a client director of security enforcing a strong presence, recommending proactive measures in a security environment for the ultimate success of keeping the client safe.
• Ability to lead a team in a commercial setting liaising between building entities and client staff for a combined mission of personnel and building security.
• Pass pre-employment background investigation.
• Participation in random drug screenings
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Possess a valid California BSIS issued Exposed Firearms permit
• Possess a valid California BSIS issued Guard Card
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
• Must possess excellent communication skills; written and verbal.
  

Desired Qualifications

• Fast learner, possess the ability to jump into an opportunity and lead from the front.
• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.
• The ability or possession of a LEOSA permit, Concealed Carry Weapons permit, and/or CPR certification

Travel: Must be open to traveling as needed domestically and internationally